Remote Access Service manages PLC-controlled machines.

Press Release Summary:



With Internet-based Talk2M Pro, OEMs and factory operational managers can access or give access to remote machines and devices from any location globally at click of a mouse. Users can identify and solve complex problems remotely and in real-time, with no disruption in operations. For security, access is restricted by unique login to approved users with adequate access rights and security authorization. All remote accesses are comprehensively traced and logged.



Original Press Release:



Harnessing Access to Remote Equipment 24/7



With the aid of the new eWON's service called Talk2M Pro, OEMs and factory operational managers can now access or give access to remote machines and devices from any location globally at the click of a mouse. Talk2M manages access to machines across multiple users with various levels of access and security authorization.

Pittsburgh, - eWON, a leading European manufacturer of remote connectivity products for the automation market, announces the release of Talk2M Pro, a new, smart Internet based remote access solution. Building on its 2009 Belgian/Walloon Innovation Prize winning predecessor, the Talk2M, eWON has added significant value-adding features to its latest offering by enhancing its ability to facilitate seamless integration with a large variety of PLCs and automated devices.

Fully compliant with most of the leading PLC manufacturers, Talk2M Pro revolutionizes traditional management and maintenance of industrial assets with new remote capabilities. The Talk2M Pro services not only provide exceptional time saving and enhanced professional access control to reach remote machines but also promises significant value to the bottom-line by reducing traveling expenses and time and minimizing the security of staff that have to travel extensively to do customer support, maintenance, physical upgrades, etc.

Without Talk2M, problem diagnostics on PLC controlled machines are mostly dependent on a technician's ability to have physical access to the machine. In exceptional cases a diagnoses can be made by phone with the user, but this is the exception to the rule. Talk2M Pro now allows users to identify and solve complex problems remotely and in real time, with no disruption in operations.

Talk2M Pro provides secure VPN on-demand access for any number of remote machines and devices, ranging from several units to several thousand. This will go a long way to assist OEM and system integrators to improve their remote diagnostic and product management capacities, while reducing their warranty and support costs and even creating new operational and service revenue streams. The benefits this will hold for ecologically conscious institutions that strive to improve their carbon footprint speaks for itself.

Versatile Accessibility

The ease of access in no way compromises the security of the systems as access is restricted by unique login to each approved users with adequate access rights and security authorization. The control and screening of approved access is entirely at Management's discretion. The technology offers fully detailed monthly connection reports, itemized by machine and device to facilitate management and control. All remote accesses are comprehensively traced and logged. This is particularly important in strictly regulated industries such as food production, water, pharmaceuticals, defense, etc.

Talk2M Pro application provides the intuitive user interface for accessing a large number of devices over the Internet in a highly user-friendly manner. Users can work independently and manage their own accounts, including users and machines, without the assistance of IT experts. This enables almost unlimited possibilities to do support, troubleshooting and upgrades without unduly interrupting normal operational functions. Talk2M becomes the engineer's machine address book and one-click access tool for his machines worldwide.

"These days, systems run on machines and devices are increasingly sophisticated and specialized, requiring the assistance of experts who are seldom available. Our Talk2M Pro harnesses the internet and web technology to provide a secure and user-friendly access to remote machines and sites. With Talk2M, our customers access to an edge and a competitive advantage to deliver high quality support and maintenance and contribute to higher availability and efficiency of production equipment ", says Dominique Blanc, General Manager of eWON Inc.

About eWON:

eWON sa, a member of the ACT'L Group, is an innovative Belgian manufacturer of products that offer secure industrial connectivity across the Internet. Over the last 10 years, eWON has become a worldwide market challenger for intelligent Internet remote access devices for PLCs and automation systems. With its leading-edge expertise, knowledge and know-how in the industrial remote access market, eWON distinguishes itself by its innovation, passion, integrity, quality and long-term vision. For more information about eWON, please visit the company's website at www.ewon.us

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