Refractory Supplier Selects IQMS to Cement Future Success

Riverside Refractories discovers a user-friendly, flexible manufacturing ERP software partner with IQMS

PASO ROBLES, CALIF. - IQMS, a manufacturing ERP software and MES developer with an ongoing, proactive commitment to its product and relationships, today announced that refractory supplier, Riverside Refractories, Inc., has joined the IQMS team of customers. An innovative compounder of heat resistant materials for use primarily in refractories in steel and aluminum mills, Riverside Refractories has been a strong, competitive manufacturer in Pell City, Ala. for more than 80 years.

Recently, antiquated technology began to hamper Riverside Refractories competitive advantage. "Inflexible" was the company's word of choice when describing its legacy system and the management of Riverside Refractories desired better methods for inventory management, controls and reporting. Riverside Refractories knew it was critical to implement a new ERP system that offered the ability to have real-time information and detailed reports for analysis, better inventory control and warehouse management and stronger internal controls from a unified enterprise-wide database.

In the end, the choice of EnterpriseIQ from IQMS boiled down to three main highlights. The ease and comfort of the system was a large plus for Riverside Refractories, as it feels navigation in EnterpriseIQ is more user-friendly and logical than the competition. Secondly, IQMS offers flexibility, such as extensive reporting options and the ability to operate on a variety of hardware types. Finally, Riverside Refractories appreciated that IQMS offers a complete system that fit within its budget.

"Our IQMS representative was very professional and knowledgeable concerning the products we were exploring," said Jennifer Brown, vice president of finance at Riverside Refractories. "We never felt the normal 'sales pressure' or that we were being 'pushed' into a decision. The software and the staff of IQMS seem to be exactly what we are looking for."

About Riverside Refractories, Inc.

Riverside Refractories, Inc. is a full-service, innovative compounder of blended refractory products, including custom product development. Family-owned since 1929, Riverside Refractories offers the experience and tradition of an established, respected family business along with flexibility and creativity. Much of Riverside Refractories' experience has been devoted to meeting the needs of the iron and steel industries, but the company also services the pulp and paper, power generation, cement, aluminum and petro-chemical industries.

About IQMS

Since 1989, IQMS has been designing and developing manufacturing ERP software for the repetitive, process and discrete industries. Today, IQMS provides a comprehensive real-time MES and manufacturing ERP software solution to the automotive, medical, packaging, consumer goods and other manufacturing markets. The innovative, single-database enterprise software solution, EnterpriseIQ, offers a scalable system designed to adeptly grow with the client and complete business functionality, including accounting, quality control, supply chain, CRM and eBusiness. With offices across North America, Europe and Asia, IQMS serves manufacturers around the world.

Media Contacts:

Daniele Fresca, Director of Marketing IQMS


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