Phone Screening Service offers support for Spanish language.

Press Release Summary:



Enabling employers to pre-screen Spanish-speaking job applicants, InterviewDirect reduces inefficiencies of traditional phone screening process by leveraging telephone, IVR, and Web technologies. It gives companies ability to standardize and tailor specific questions asked during pre-screening process. Product enables corporate recruiters to be deployed on more strategic initiatives, such as sourcing candidates and working with hiring managers.



Original Press Release:



Trend Integration Expands InterviewDirect Service with Additional Language Support



Employers Can Now Easily Pre-Screen Both English and Spanish-Speaking Job Applicants Using InterviewDirect

CHERRY HILL, N.J., Feb. 26 /- Trend Integration, the foremost provider of telephone-based job candidate screening solutions, today announced additional language support for its InterviewDirect service. The latest version of InterviewDirect includes full support for Spanish, enabling employers to pre-screen Spanish-speaking job applicants.

InterviewDirect is a service that eliminates the accepted inefficiencies of the traditional phone screening process by leveraging telephone, IVR and Web technologies. Applicants are asked a series of qualifying questions to determine whether or not to advance them in the hiring process. InterviewDirect gives companies the ability to standardize and tailor the specific questions asked during the pre-screening process. With InterviewDirect, valuable corporate recruiters can be deployed to more strategic initiatives, such as sourcing candidates and working with hiring managers.

Trend Integration selected Spanish as its next supported language because the number of Hispanic workers continues to rise dramatically, creating a significant talent pool for employers. The Bureau of Labor Statistics (BLS) indicates that minorities and immigrants will constitute a larger share of the U.S. population by 2014. The same research indicates that, in turn, Hispanics will constitute a larger proportion of the labor force in comparison to other racial and ethnic groups, growing by 33.7%.

Hal Cohen, CEO of Trend Integration, said, "Adding Spanish as the next language supported by InterviewDirect was a logical decision. Customers, especially those in the hotel and hospitality industries, can now use InterviewDirect to help them extend their talent pools to include Spanish- speaking job applicants. By enabling these applicants to listen and respond to questions presented in Spanish, employers can quickly identify qualified individuals and hire them before their competition does."

InterviewDirect's announcement regarding the addition of Spanish language support follows on the heels of its recently launched Hourly Hire solution. This solution is ideal for organizations seeking to attract job applicants who do not have computer access to apply for skilled, non-skilled, exempt or non- exempt positions. The service features the ability for the employer to place a toll-free number in job fliers and classified advertisements that job applicants can call 24/7. Live representatives converse with callers in English or Spanish to offer applicants the ability to transfer into the bilingual InterviewDirect automated system or to call back at their convenience using a personal identification number (PIN). Employers can listen to applicants' phone screening responses to customized interview questions that can include yes/no, multiple-choice, and/or open-ended questions. Applicant data can also be transmitted real-time to or from InterviewDirect into the employer's applicant tracking system.

Additionally, this approach reaches job candidates who might not be looking for employment online and gives these candidates the ability to be considered by a prospective employer.

Cohen continued, "In designing our Hourly Hire solution, we made sure to extend the same level of bilingual support to all callers. When a prospective job applicant calls one of these toll-free numbers, they'll be greeted by a friendly agent who can converse in either English or Spanish."

Spanish language support, as well as the new Hourly Hire solution, is available now.

About Trend Integration

Trend Integration's InterviewDirect service improves the job applicant phone screening process for both the applicant and the hiring firm, enabling organizations to expand their talent pools, pre-screen applicants, and improve quality-of-hire and time-to-hire.

The foremost provider of automated IVR phone-based screening solutions, InterviewDirect advances the hiring process for hourly and salaried candidates. InterviewDirect phone screening solutions are used by a wide range of clients, including leading retailers, global consulting firms, and insurance companies.

Headquartered in Cherry Hill, N.J., privately held Trend Integration was founded in 2002 by a staffing company owner and a media technology business CEO. Together they sought to improve the interviewing process across all job types for recruiters and hiring managers. More information can be accessed at www.interviewdirect.com/.

Source: Trend Integration

Web site: http://www.interviewdirect.com/

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