Pacific Gas and Electric Company Successfully Deploys ClickSchedule to Manage and Optimize its Mobile Workforce
Service, Software and Experience Combine to Provide Efficiency and Effectiveness Across the Transmission & Distribution Organization
BURLINGTON, Massachusetts, November 6/ - ClickSoftware Technologies Ltd. (NasdaqCM: CKSW), a leading provider of workforce and service optimization solutions, today announced the successful deployment of ClickSchedule at Pacific Gas and Electric Company, to optimize their Transmission and Distribution resources.
The ClickSoftware solutions will be deployed in a phased approach with incremental functionality to improve scheduling, planning and reporting as part of the transformation process. Pacific Gas and Electric Company represents another in a series of companies that are leveraging ClickSchedule's interface with SAP to optimize their work management.
"As an enterprise-wide scheduling solution, ClickSchedule provides a key component in Pacific Gas and Electric Company's efforts to increase the efficiency of its service towards higher levels of customer responsiveness and productivity," said Hannan Carmeli, Chief Operating Officer, ClickSoftware. "In the face of increasing pressures from consumers and regulators, Pacific Gas and Electric Company is leading a growing trend among utilities to provide shareholder value by maximizing their greatest asset...
their people."
About ClickSoftware
ClickSoftware is the leading provider of workforce and service optimization solutions that maximize workforce productivity and customer satisfaction while minimizing operations costs. ClickSoftware's ServiceOptimization Suite provides an integrated, intelligent solution for automatic, efficient, and effective decisions over the entire service decision-making chain. It includes reliable customer demand and workload forecasting, strategic and tactical capacity planning, optimized shift planning, daily service scheduling, troubleshooting and repair support, wireless workforce management, location-based services and business analytics, connecting all organizational levels and functions. The company is headquartered in Burlington, Mass. and Israel, with offices in Europe, and Asia Pacific.
For more information about ClickSoftware, please call +1-(781)-272-5903 or (888)-438-3308, or visit www.clicksoftware.com.
About Pacific Gas & Electric Company
Pacific Gas and Electric Company, incorporated in California in 1905, is one of the largest combination natural gas and electric utilities in the United States. Based in San Francisco, the company is a subsidiary of PG&E Corporation.
Contacts: Joanna Giannotti
ClickSoftware, Inc.
+1-781-272-5903x2235
joanna.giannotti@clicksoftware.com
Source: ClickSoftware Technologies Ltd
