ATLANTA - APOGEE Interactive, Inc. announced today the first implementation of BillingInsights(TM) integrated with the NISC billing system at Prince George Electric Cooperative, one of eleven member cooperatives of Old Dominion Electric Cooperative, ODEC, a generation and transmission energy provider to 1.2 million consumers. For many years, ODEC has made available to its member cooperatives Apogee's comprehensive HomeEnergySuite(TM), special purpose calculators, and commercial libraries as online resources for their members. Billing integration dramatically increases the functionality of these offerings to include the ability to produce energy audits, explain why a bill has changed from month to month or year to year, and communicate that information via computer or mobile devices as graphical, verbal, or text messages.
NISC customers can now take advantage of the industry's most accurate online bill analysis application powered by Apogee's RESNET® accredited AMES analysis engine. Apogee's BillingInsights software shows actual end-use system energy use giving energy-saving recommendations based on an individual's behavior operating the home.
ODEC's Erin Puryear, Manager of Member Services & Energy Innovation Planning, was a prime driver in making the billing integration a reality. Her vision for the value and impact of the Apogee tools kept the project on priority status. "We believe accuracy and consistency is important when communicating energy efficiency to consumers. Apogee's applications will help change the way our members understand their energy consumption and monthly bills," stated Puryear.
By integrating with NISC's billing system, users will now have the opportunity to add additional applications, such as bill analysis presented through mobile technology. This will allow consumers to receive information about their energy use via voice (IVR) or texting (ITR). Also, Apogee's EnergyInsights(TM), an advanced auditor's tool, can display energy use data for auditors in the field using an iPad or other tablet computers and create professional reports for customers.
Lynn Thornton, Customer Communications Coordinator, of Prince George Electric Cooperative is looking forward to the impact that BillingInsights will have on their end-users. "Our members will now be able to analyze and understand how their current use impacts their bill. We believe this technology will help increase customer satisfaction and lower the number of billing calls during peak seasons."
The integration of BillingInsights and NISC billing data is the achievement of a long time goal of Apogee CEO and Co-Founder Susan Gilbert. "For several years now, our utility customers on the NISC billing system have asked that we enable our RESNET accredited energy auditing and advisor tools for use by their customers. This integration allows us to begin processing requests on a first-come, first-serve basis beginning now."
About APOGEE Interactive, Inc.
APOGEE Interactive, Inc. (www.apogee.net) is a leading provider of online energy efficiency solutions to the utility industry. A certified woman-owned business founded in 1993, Apogee's energy analysis applications are currently in use by more than 600 utilities across the US, reaching millions of customers daily. Apogee's clients span a wide range of leading investor-owned, public power and cooperative energy companies including such energy leaders as American Electric Power (AEP), Southern Company (SO), PSEG (PEG), PECO (EXC), Consolidated Edison (ED), NSTAR (NST), BG&E (CEG), Entergy (ETR), SMUD, Jackson EMC and more.
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