Mobile Computing Solution targets distribution companies.

Press Release Summary:

Designed for delivery drivers, couriers, and other mobile workers, BT-NetDespatch Mobility provides wireless data communication link between remote workers and those in office, offering live access to vital information. Users can capture signatures and provide real-time POD, utilizing browser-equipped GPRS handheld computers. Managed solution includes system design, development, hosting, management, web-based administration, support, airtime, and handheld devices.

Original Press Release:

BT and NetDespatch Deliver Cost-Effective Mobile Computing for Distribution Companies

LONDON, July 4

Providing Wireless Access to Vital Information for 'On-The-Road'

BT and NetDespatch, today announce the launch of a new mobile application which will help distribution and logistics companies to operate more efficiently. BT-NetDespatch Mobility is a comprehensive, cost-effective managed solution that enables companies and remote workers to benefit from real-time mobile computing.

This new product is the first result of a collaboration between BT, one of the world's leading providers of communications solutions and services and leading on-demand web-based software company NetDespatch.

BT-NetDespatch Mobility has been designed for use by delivery drivers, couriers and other mobile workers. It provides a robust wireless data communication link between remote workers and those in the office, offering live access to the full range of NetDespatch hosted applications. For example, users will be able to capture signatures and provide real-time Proof of Delivery (POD), utilising browser-equipped GPRS handheld computers.

"Mobile computing has long been seen as the answer to cutting costs, boosting productivity and improving customer service levels, but there have been significant issues which delay implementation. These include investment and running costs and robust data communications. With the launch of BT-NetDespatch Mobility these hurdles are overcome by providing immediate benefits via a fully-managed solution," said Becky Clark, Chief Executive Officer, NetDespatch.

Paul Cleaver, general manager field force automation, BT Global Services,
said: "Improving the quality and timeliness of information for mobile workers is a priority for all businesses, but particularly in the distribution and logistics sector. Poor communication between employees on the road and those in the office is a huge barrier to operating effectively and with today's wireless technology this simply shouldn't be happening. By combining BT's expertise in managing and implementing enterprise mobility solutions and NetDespatch's experience in the distribution sector, we can now offer a simple solution for businesses to address this issue."

BT-NetDespatch Mobility has been designed from the ground up to integrate with customers' legacy systems and takes into account different ways of exchanging data. The new solution is part of an integrated suite of web-based software developed to drive distribution business efficiency and profitability. It is a fully functional managed solution comprising system design, development, hosting, management, web-based administration, support, airtime and handheld devices.

About NetDespatch

NetDespatch is a provider of innovative enterprise strength solutions for transport companies, based on web services architecture, and accessible through any web browser as a hosted, pay-as-you-go 'utility computing'
service. The comprehensive portfolio includes customer-centric applications for web booking, quoting and tracking, management information, integrated mobile communications, and XML servers to handle requests for web services invoked by other servers.

NetDespatch's open (Java/XML) architecture also makes it an ideal integration platform. Companies can use NetDespatch to extend existing systems to incorporate e-business, logistics and mobile applications; to provide Internet based custom-built solutions, and to build flexible transport management services.

About BT

BT is one of the world's leading providers of communications solutions and services operating in 170 countries. Its principal activities include networked IT services; local, national and international telecommunications services; higher-value broadband and internet products and services and converged fixed/mobile products and services. BT consists principally of four lines of business: BT Global Services, Openreach, BT Retail and BT Wholesale.

In the year ended 31 March 2007, BT Group plc's revenue was GBP20,223 million with profit before taxation of GBP2,484 million.

British Telecommunications plc (BT) is a wholly-owned subsidiary of BT Group and encompasses virtually all businesses and assets of the BT Group. BT Group plc is listed on stock exchanges in London and New York. For more information, visit

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Source: BT and NetDespatch

For further information about NetDespatch:
NetDespatch contact:
Becky Clark at NetDespatch
on +44-(0)1628-471047,

For further information about BT: Enquiries about this news release can be made to the BT Group Newsroom on its 24-hour number: +44(0)20-7356-5369. From outside the UK dial +44-20-7356-5369;

Justine Manche, BT Global Services PR, Tel: +44(0)20-7356-5371 or email:;

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