Ministry of Transportation's Self-service Kiosk will Help Canadians Renew Car Tags More Conveniently
LEWIS CENTER, Ohio, Nov. 20 -- Microcom Corporation (www.microcomcorp.com) and IBM today announced plans for allowing drivers to renew their license plate registration at self-service kiosks throughout the province of Ontario, Canada.
James Larson, president and CEO of Microcom Corporation, said the project will put drivers trying to renew their plates in the fast lane. "The kiosks streamline the renewal process and help drivers avoid the agony of standing in long slow moving lines at registrars' offices."
IBM sought Microcom's help to engineer a solution enabling them to automatically validate and issue serial-numbered registration stickers at ServiceOntario kiosks. These machines, deployed in about 70 locations throughout the province, are a part of the largest self-service kiosk network of its kind in North America.
Microcom designed and manufactured a rugged and dependable media printer/dispenser equipped with a laser barcode scanner. Once a customer enters the required information at the kiosk and submits a payment, the barcode reader authenticates a registration sticker and dispenses it to the user.
The Ministry of Transportation is looking to leverage self-service technology in response to growth. "They simply are looking to find smart and efficient ways to help tackle the increase in customer volume, while at the same time decrease costs," Larson added.
"ServiceOntario kiosk will also provide the technology platform for Canadian officials to deliver future innovations aimed at improving customer service," he said.
Microcom Corporation is a privately held leading maker of specialty-use desktop and kiosk thermal printers and boarding gate readers employed throughout the world. We deliver innovative business management solutions such as bar code and ticket printers for transportation, healthcare, mail-sorting, and specialty printing industries. In addition, Microcom offers thermal tickets, labels, tags and other consumables. For more information, please visit www.microcomcorp.com.
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Source: Microcom Corporation
Web site: www.microcomcorp.com/