MetraTech Featured in 2011 Hype Cycle for Communications Service Provider Operations Report


Billing Provider's Monetization Solution Fits Industry Needs

MetraTech (, the leading provider of agreements-based billing and compensation solutions, has been included as a sample vendor in two categories in a newly published independent research report from Gartner.

The report, entitled "Hype Cycle for Communications Service Provider Operations, 2011", is released annually by leading technology research company Gartner with the aim of helping organisations to understand the landscape of technology maturity and markets.

Gartner uses the document to examine CSP operations management technologies. The report details how to deploy these technologies to support the present trend away from providing voice and data services to enabling CSPs to become players in the "infocommunications" sphere, which includes telecommunications, media and entertainment, and IT.

Conference billing specialist MetraTech believes being listed as a sample vendor in both the Supplier & Partner Relationship Management and Convergent Charging categories is an indication that MetraTech's unique, agreements-based billing and compensation solution - which is relationship-driven and supports fluid, individualized and interrelated agreements across customers, suppliers and channels ranging from telecommunications to cloud billing [] - is gaining traction in the market.

The Supplier & Partner Relationship Management category is an area
critical to CSPs, who face the challenge of monetizing digital and
non-digital services provided by third parties to deal with declining voice
revenues. Gartner points out that, "the new value chain will include not
just other CSPs, but also content providers, content aggregators, mobile
virtual network operators (MVNOs) and mobile virtual network enablers
(MVNEs), original equipment manufacturers (OEMs), developers, value-added
resellers (VARs), channel partners, banks and payment providers, and
advertising providers." It is for this type of complex and lengthy value
chain that MetraTech's agreements-based billing approach was conceived.

Telecom billing systems

[ ]
expert MetraTech provides monetization solutions to the CSP,
financial services, conferencing and collaboration, and cloud sectors.
MetraTech's unique approach of fitting the billing system to a customer's
business model provides customers with the simplest and most flexible
integration to bring complex, multi-party business models to market quickly;
provides fast and accurate reconciliation with client, supplier, and partner
systems; and provides a more personalized customer and partner experience.

Learn more about MetraNet and agreements-based billing at

About MetraTech

MetraTech Corp. offers a new approach to charging, billing, settlement
and customer care enabling organizations to embrace change without
compromise. MetraNet, the company's flagship product for everything from to
communication billing
[ ]
to debit card processing [ ], is unique in its
ability to automate business processes and business models that address
rapidly changing, complex or radical business strategies across any industry
for an unlimited number of services.

MetraNet is deployed globally by a diverse customer base, including
industry leaders such as City of Chicago-O'Hare, Depository Trust and
Clearing Corporation, InterCall, Microsoft Online, PGi (Premiere Global
Services), and OnStream(National Grid). Our customers use MetraNet to build
innovative and successful business models, securely collect revenue, and
manage their entire customer lifecycle in some 12 languages, 28 currencies
and 90 countries. For more information on cloud, conference and
telecommunications billing

Microsoft Dynamics is a registered trademark of Microsoft Corporation.
All other trademarks or trade names are the property of the respective


MetraTech Corp.

Contact: Keith Brody, MetraTech Corp, +44(0)7790-245779,

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