Media Recording Software promotes security/customer service.
Share:
Press Release Summary:
Designed for VoIP users, IPstudio v1.2 lets companies record and monitor different types of media and data session within IP network. Malicious Call Recording feature captures call from beginning, regardless of when service is triggered. Book Mark lets user add text notes to selected portions of call, while Call Marker offers ability to tag specific calls with text message. Users can turn on recording capability as well as disable service as needed.
Original Press Release:
IPcelerate Introduces New Version of IPstudio
More Features Added to Media Recording Platform
DALLAS, July 10 -- IPcelerate, Inc., a provider of advanced communications-based software applications, announced today the release of IPstudio 1.2, the newest version of the IP recording solution for VoIP users, offering expanded capabilities in voice recording, text additions and call marking. IPstudio 1.2 is fully integrated into the IPsession platform, requiring no additional configuration for the end-user.
The highlight of IPstudio 1.2 is the addition of Malicious Call Recording, which records a call from the beginning regardless of when the service is triggered. This is a standard feature of IPstudio and done on a call-by-call basis. Additional features are:
o Book Mark -- ability to add text notes to selected portions of a call
o Call Marker -- ability to mark, or tag, specific calls with a dynamic or pre-canned text message
o On Demand Recording -- enables the customer to turn on the recording capability as well as disable the service as needed
"We developed these new capabilities as a direct response to customer requests," stated Kevin Brown, CEO of IPcelerate, Inc. "In today's business world, it is becoming increasingly important to record calls for customer service, security and legal reasons. IPstudio is a natural fit in all IP environments, and our new features add greater flexibility and dynamics to our platform."
IPstudio was introduced in November 2005 as the next generation IP Communications Recording solution for business VoIP users. The platform allows companies to record and monitor different types of media and data session within an IP network.
About IPcelerate
IPcelerate, Inc. is a Dallas-based VoIP solutions provider that helps companies "Get More" from IP telephony. IPcelerate's suite of solutions is designed to accelerate the Return-on-Investment (ROI) from an IP telephony installation by focusing on improving business processes. Examples of business impacting solutions include: personnel safety, improved employee productivity, asset protection, supply chain management and increased situational awareness. Additionally, IPcelerate's advanced applications broaden VoIP solutions by enhancing basic telephony functions and converging the VoIP environment with existing systems and technologies. For more information, please visit our website at www.ipcelerate.com.
Contact:
Kevin Brown, CEO of IPcelerate, Inc.
(214) 542-2560
kbrown@ipcelerate.com
