Maintenance and Repair Services
Maintenance Service conforms to business requirements.
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Press Release Summary:
Service and Maintenance Contracts for high-level crane automatic storage and retrieval installations enable organizations to fix service and maintenance costs at set annual amount while receiving complete coverage for everyday maintenance, predictive maintenance, normal use parts, and emergency breakdown repairs. Company works with each customer to tailor service and maintenance agreements to specific requirements.
Original Press Release:
FKI Logistex North America Offers Dedicated Service and Maintenance Contracts
Deals provide fixed-cost solution to service and maintenance fees for high-level crane AS/RS equipment
(St. Louis, MO: January 17, 2006) FKI Logistex® (www.fkilogistex.com), a global leader in integrated material handling solutions, announces that it is now offering service and maintenance contracts for its high-level crane, automatic-storage-and-retrieval (AS/RS) installations. The contracts let organizations fix their service and maintenance costs at a set annual amount while receiving complete coverage for everyday maintenance, predictive maintenance, normal use parts, and emergency breakdown repairs.
FKI Logistex works with each customer to tailor service and maintenance agreements to their specific requirements. For one current customer with seven sites in operation and a further three sites planned for 2006, FKI Logistex provides five dedicated regional technicians and a dedicated account manager to oversee all activities. In other instances, clients have opted for on-site representatives available 24/7 at their locations.
FKI Logistex service and maintenance technicians and account managers are fully trained members of the company's Customer Service and Support team. They use a variety of tools, including maintenance reporting software, to keep customers and account managers apprised of service and maintenance activities. An FKI Logistex service and maintenance program can either provide full on-site stock replenishment of spare parts used for service, maintenance and repairs or pull parts from the FKI Logistex St. Louis spares center, dependent on the arrangement with the customer.
"The trend in the material handling industry is for customers to hire industry specialists like FKI Logistex to service and maintain high-level systems such as AS/RS cranes," says Percy May, director, sales and marketing, FKI Logistex North America. "With an FKI Logistex service and maintenance contract in place, all of the responsibility for service and maintenance is with FKI Logistex. This frees customers from having to hire and train their own skilled personnel to service and maintain their cranes."
"FKI Logistex service and maintenance contracts enable our customers to budget a fixed cost per month for dedicated personnel to look after their sophisticated crane equipment," adds May. "These contracts let our customers focus on growing their business while enjoying the efficiency, uptime, 24/7 reliability, and ROI that FKI Logistex cranes offer their manufacturing or distribution center operations."
For sales and marketing information, contact Jill Raab, marketing communications coordinator, FKI Logistex North America, by phone at (314) 993-4700 or by e-mail at jill.raab@fkilogistex.com.
About FKI Logistex
FKI Logistex® (www.fkilogistex.com) is a leading global provider of automated material handling solutions, supplying its customers with an integrated set of leading-edge technologies in high-speed sortation, conveyor systems, palletizing, paperless pick products, AS/RS, controls, order fulfillment systems, RFID implementation, EDS integration, baggage handling systems, warehouse control systems, and total material handling automation.
FKI Logistex provides material handling solutions for airports, postal facilities, parcel distribution, manufacturing operations, library automation, and for warehouse and distribution facilities. With projects that include many of the world's largest and most advanced material handling operations, FKI Logistex has manufacturing, engineering and support facilities around the world. For more information on FKI Logistex, click here to visit the FKI Logistex media center. For general sales information, contact FKI Logistex by phone at +1.877.935.4564 in North America, +44 (0) 8706 060120 in Europe, or +86 21 52372255 in Asia. Contact FKI Logistex by e-mail at info@fkilogistex.com.
