Maintenance Program targets hotel internet access service.
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Press Release Summary:
High Speed Internet Access (HSIA) Preventative Maintenance Program, launched through LodgeNet StayOnline, conducts inventory checks, equipment replacement, and functionality assessment upgrades. Service options include Periodic Preventative Maintenance Plan which provides scheduled inspection and maintenance visits every 4-6 weeks. Wireless RF Refresh option comprises of complete systems checks conducted systematically over the year's service calls.
Original Press Release:
LodgeNet Launches Comprehensive Preventative Maintenance Program for High-Speed Internet Access Service
Service Offers a Cost-Efficient and Proactive Approach for Hoteliers to Ensure Optimal, Stable and Secure Internet Access for Guests
SIOUX FALLS, S.D., June 25 / / -- LodgeNet Entertainment Corporation (NASDAQ:LNET) today announced the launch of its High Speed Internet Access (HSIA) Preventative Maintenance Program through LodgeNet StayOnline. The program was introduced to reduce HSIA system outages and support calls made to outside vendors with a proactive approach to conducting inventory checks, equipment replacement and functionality assessment upgrades.
Guests now expect an in-room technology experience that is comparable to the home and office, and the Preventative Maintenance Program helps assure a reliable Internet experience by using a proactive maintenance program to prevent Internet signal strength loss, corrosion and system outages in hospitality locations.
The Preventative Maintenance Program offers hoteliers the following two service options:
o Periodic Preventative Maintenance Plan: This plan will provide
inspection and maintenance of head-end hardware, systems checks from
head-end to guest rooms for connectivity speed and functionality and
includes coverage of wired as well as wireless rooms. Scheduled
inspections and maintenance visits will occur every 4-6 weeks.
o Wireless RF Refresh: This plan comprises a thorough wireless survey
and a complete systems physical check. Each access point is isolated
and test for proper coverage and signal integrity. In addition, all
cables and antennas will be checked for corrosion and security, and
serviced as needed. This service will be conducted in a systematic
fashion over the course of the year's service calls.
"Commercial Internet services benefit from a proactive approach to maintenance just like any other utility," said Steven R. Pofahl, Senior Vice President of Technical Operations at LodgeNet. "No program existed in the hospitality and lodging market to address this need. The launch of our preventative maintenance program is a testament to LodgeNet's commitment to delivering the highest quality in-room experiences, and being the one-stop service provider for hoteliers."
LodgeNet StayOnline delivers a comprehensive converged network platform of wired and wireless high-speed Internet access and networking solutions exclusively for the hospitality and lodging industry. StayOnline has provided comprehensive, full property HSIA coverage solutions since 1999.
About LodgeNet
LodgeNet Entertainment Corporation is the leading provider of consumer media and Internet connectivity services designed to meet the unique needs of hospitality, healthcare and other visitor and guest-based businesses. LodgeNet serves more than 1.8 million hotel rooms representing 9,300 hotel properties worldwide in addition to healthcare facilities throughout the United States. LodgeNet's services include on demand movies, games, television programming, music and information, along with subscription sports programming and high-speed Internet access. LodgeNet Entertainment Corporation owns and operates businesses under the industry leading brands: LodgeNet, LodgeNetRX, On Command and StayOnline. LodgeNet is listed on NASDAQ and trades under the symbol LNET. For more information, please visit www.lodgenet.com/.
Source: LodgeNet Entertainment Corporation
CONTACT: Ann Parker, Director of Corporate Communications of LodgeNet Entertainment Corporation, +1-605-988-1000, ann.parker@lodgenet.com
Web site: http://www.lodgenet.com/
