Level Platforms and Reflexion Networks Partner to Extend Managed Service Provider Capabilities
August 28, 2006
WOBURN, Mass. - August 28, 2006 - Level Platforms and Reflexion Networks have teamed up to help solution providers offer managed email security services to small and medium business customers. Level Platforms offers technology that enables solution providers to centrally monitor and manage multiple networks and devices; Reflexion Networks provides a managed email security solution. The integrated offerings enable solution providers to monitor spam, viruses, phishing exploits and volume-based attacks from the same console that they use to manage their clients' IT infrastructure.
Through this partnership, solution providers can now leverage Level Platforms' award-winning Managed Workplace® to monitor the health and performance of their clients' email systems. With this expanded capability, solution providers can protect their customers from spam in any language, phishing attacks, viruses, and other malicious content, and provide high-availability for their mission-critical email application.
"Integrating Reflexion Total Control (RTC) into our system allows us to extend our monitoring capabilities to the email communications stream," said Peter Rochon, Director of Product Development at Level Platforms. "Our solution provider customers can now deploy an anti-spam and email security solution for their clients, and manage the application remotely with our platform."
RTC is a managed email threat management solution that layers an innovative intelligent address capability with whitelisting, content filtering and inbound and outbound virus filtering to provide a more accurate, proactive email defense that is maintenance free. Users enjoy unparalleled control over senders seeking access to their inbox, along with other capabilities that enhance the email experience, such as the ability to see who is sharing their email address and the use of topic-specific addresses for tracking communications. The result is a pristine inbox reminiscent of the pre-spam era.
Level Platforms' Managed Workplace equips solution providers with a complete, integrated platform to centrally monitor and manage multiple networks, devices and applications from a single web-based console. The platform includes rich capabilities for scripting and alerting, patch management, and third-party integration. The first phase of integration augments the Managed Workplace console with RTC and email server performance information, such as server latency, number of emails in the delivery queue, CPU and disk space status, and email volume metrics for inclusion in periodic client reports. The second phase of integration will include zombie alerts, additional volume reports, such as virus activity and outbound messages by user, and open relay detection, among other measures.
"Our partnership with Level Platforms provides significant new value for solution providers that want to enter the burgeoning market for managed services, which is the future of software," said David Hughes, CEO of Reflexion. "Managed Workplace with RTC extends the solution provider's reach within the client's infrastructure, and enables them to rapidly identify and remediate problems to avoid business and email delivery interruption. These valuable capabilities help solution providers grow their businesses with a compounding annuity revenue base."
About Reflexion
Reflexion utilizes innovative supplemental address technology in combination with traditional spam prevention methods to completely eliminate spam and phishing attacks, restoring a pristine email inbox for users in organizations of all sizes. The company's breakthrough solution is maintenance-free for both users and email administrators and provides a variety of additional benefits, including the elimination of improperly blocked messages, detection of address sharing, and effectiveness in any language. Reflexion's blended approach provides versatile email security protection for groups of users with different address security requirements. The company offers its technology through ISPs and its worldwide network of technology and service provider partners. Founded in 2001, privately held Reflexion is headquartered in Woburn, Mass., just north of Boston. For more information, Reflexion is available on the web at www.Reflexion.net.
About Level Platforms
Level Platforms is the leading provider of managed services software for IT solution providers servicing small and mid-sized end customers through its award winning remote monitoring and management software, Managed Workplace. Managed Workplace provides everything a managed services provider needs to remotely monitor and manage their end customers' IT networks through a single web-based central dashboard. The central dashboard presents all customer site data, including integrated performance and security monitoring, availability status, real-time alerting, graphical performance reporting, trouble ticketing, and asset inventory (hardware, software, network devices and patches). The central dashboard summarizes the critical status while providing immediate "drill-down" access to detailed information about any device or event. A complete suite of remote management features including remote control, patch management and remote scripting, allow the solution provider to maintain hi gh customer availability at a low cost while achieving long-term, high-margin recurring revenues and more responsive customer service. Comprehensive managed services training and personalized business coaching, combined with simple per-site subscription pricing makes it easy for any solution provider to offer high-profit, customized managed services to end customers of any size.
Company Name: Reflexion Networks
Address 1: 18 Commerce Way
City: Woburn
State: MA
Zip: 01801
Country:USA
Phone: 781-569-6666
URL: www.reflexion.net
Contact Name: Laren Frueh
Organization: The Castle Group
E-mail: lfrueh.lp@thecastlegrp.com
