Las Vegas Valley Water District Hits It Big with BancTec Technology
DALLAS, May 30 -- The Las Vegas Valley Water District (LVVWD), which provides water service to more than one million people in southern Nevada, recently went live with a new system that automates and significantly enhances its ability to process checks and other documents received by mail. BancTec, a global provider of advanced, products and services to the document and payment processing markets, supplied the business solution and also managed the integration process.
"Our department will achieve better results by integrating this type of technology," said Karen Kessler, remittance processing supervisor, Las Vegas Valley Water District. "By replacing a legacy 'read and key' remittance processing system with the new software, we have substantially improved our operational efficiency, as well as our ability to connect customer data with other corporate systems."
The Las Vegas Valley Water District replaced its labor-intensive remittance processing system with BancTec's PayCourier® solution. Now, LVVWD can process 8,000 payments per day, with peak volume of up to 15,000 payments. Also, the archival capability provided by PayCourier enables the District to streamline daily tasks associated with processing and storing tens of thousands of scanned documents, as well as improve the research and resolution of customer payment concerns. The automated system also improves information posting by integrating and sharing data with the District's customer information system (CIS) and general ledger.
"The PayCourier business solution, along with our X-Series(TM) document transport hardware, provides the Las Vegas Valley Water District with a new remittance processing capability that meets its needs today, and also prepares it for future requirements," said Michael D. Fallin, senior vice president and president, Americas, for BancTec. "We value our relationship with Las Vegas Valley Water District and look forward to continuing our work with the District as it explores new solution capabilities in the future."
BancTec helps clients around the world simplify the process of managing their information. Founded in 1972, the company provides a wide range of solutions for automating complex, high-volume and data-intensive business processes for clients in the financial services, healthcare, manufacturing, government, services and utilities industries. BancTec's offerings include business solutions, business process outsourcing, and infrastructure services. With headquarters in Dallas, BancTec is privately owned and serves clients in 50 countries. For more information on how BancTec can help you optimize information management, visit www.banctec.com/ or call 1-800-BANCTEC.
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