IT Application Software targets large enterprises.
Press Release Summary:
Central Management System for Problem, Change, and Request Management processes service desk tasks in milliseconds. It delivers incremental value to enterprises by providing greater processing capability with fewer resources. CMS works directly with back-end database, requires zero third-party hardware and software, and uses intuitive Graphical User Interface. It works with IBM's OS/390 and z/OS environments and can be used with both PCs and IBM 3270 client devices.
Original Press Release:
StreamFoundry, Inc. Announces Breakthrough eServer-Based IT Application Suite for Large Enterprises
Service Desk Tasks Processed in Milliseconds
NEWTON, Mass., Feb. 22 -- StreamFoundry Inc. announces the general availability and first commercial installation of its proven IT Application Suite called Central Management System (CMS)(SM) for Problem, Change and Request Management.
Recently installed at the world's largest financial institution and benchmarked against the bank's home grown solution, CMS demonstrated ground breaking performance improvements.
With impressive process efficiencies in problem and change management, CMS eliminated the need for the customer to acquire additional hardware to meet their IT Service Support demands. Overall, CMS delivered:
o An 82% reduction in MIPS / Transaction
o An 81% reduction in CPU / Transaction
o A 44% reduction in I/O / Transaction
o A 50% reduction in Memory / Transaction
The savings are the result of StreamFoundry's unique architectural approach to process management.
CMS manages the process at the client, taking advantage of idle computer resources. Through CMS's "Single Trip"(TM) approach, client-network-server cycles are reduced by upwards of 90% with basic inquiry operations completed in milliseconds.
"Enterprise IT Organizations are focused on delivering more capability at a lower cost. CMS SM delivers substantial incremental value to Enterprises by providing greater processing capability with fewer resources. At the end of the day, this results in tremendous Hardware, Software and Maintenance cost savings," CEO and President Doug Shute said.
CMS works directly with the back-end database, requires zero third-party hardware and software and uses an intuitive Graphical User Interface. It works with IBM's OS/390 and z/OS environments today and can be used with both PCs and IBM 3270 client devices.
StreamFoundry Inc. is a two year old company with over 50 man-years of experience developing software applications for the IT Service Management Industry. The company focuses on large, multi-departmental enterprises using IBM zSeries eServer Hardware with the IBM Information Management for z/OS database.
Visit us at the Help Desk Institute Conference and Expo in Las Vegas March 7-10 at Booth 130. Alternatively, contact Marc Heimlich, VP, Sales and Marketing at 800-220-5778 or e-mail him at Heimlich@streamfoundry.com to learn how your Enterprise can benefit from this Industry leading product suite.
STREAMFOUNDRY, Inc. -- Managing process more efficiently
CONTACT: Marc Heimlich, VP, Sales and Marketing of StreamFoundry Inc., +1-800-220-5778, Heimlich@streamfoundry.com
