Indonesian Telecom Company Goes Live with Convergys Billing and Care Platform for Pre- and Post-Paid Services
(Cincinnati and Jakarta; February 11, 2008) - - - Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced today that PT Hutchison CP Telecommunications (HCPT) has gone live with Convergys' Infinys® Rating and Billing solution. Infinys is integrated with HCPT's intelligent network providing real time charging and balance management functions for all pre- and post-paid services. HCPT offers innovative and affordable mobile communication services on the GSM network to the Indonesian market and is a subsidiary of Hutchison Telecom International Limited (NYSE: HTX) (SEHK: 2332).
Convergys' Infinys solution rates and bills for all of HCPT's converged voice and data services to both pre- and post-paid subscribers, which includes next generation services based on IP, and bundles of voice and data with cross-product discounts. The implementation took less than one year.
"Convergys' billing and care solution is our core business application allowing us the ability to offer our customers competitive and creative product packages," said John Shen, Chief Technology Officer, HCPT. "Having a single convergent platform for both our pre- and post-paid subscribers significantly improves our time to market with new services and our operational efficiency."
"This solution will assist us greatly in providing an accurate calculation on user communication cost and enabling HCPT to deliver on-time billing to its customers," said HCPT President Director Rajiv Sahwney, expressing the same opinion.
"Billing is one of the most crucial elements in this industry, both for the operator and the customer. Therefore, we need to be sure of the capability of the solution that is offered by the application provider. We are confident that Convergys is capable of meeting our needs."
"Infinys is unique in that it is a single, scalable, and real-time rating and billing engine able to support the widest array of converged voice and data service regardless of payment method," said Iain Hackett, Convergys Vice President, Asia Pacific Region. "With Infinys, HCPT can segment its subscribers by preferences and usage patterns rather than having it artificially imposed by payment choices."
Convergys' Infinys solution is a highly scalable, convergent charging and settlement solution that supports existing and emerging services across multiple vertical markets. Convergys is unique in providing operators with options as how they deliver convergence of their pre and post-paid subscriber bases by offering both Off-board and On-board approaches to charging. With the Off-board approach (adopted by HCPT), Infinys is integrated in real-time with the operator's intelligent network. With the
On-board approach, Infinys is hosted within the operator's intelligent network platform. Both approaches achieve the goal of creating a unified online charging platform for all pre- and post-paid services allowing operators to focus on defining attractive offers for their customers irrespective of their payment method.
About Hutchison CP Telecom Indonesia
Hutchison CP Telecom Indonesia is a subsidiary of Hong Kong-based Hutchison Telecommunications International Ltd. The company is the holder of a National 2G/1800 MHz and 3G/WCDMA license.
About Hutchison Telecommunications International Ltd. (HTIL)
Hutchison Telecommunications International Limited ('Hutchison Telecom' or 'the Group') is a leading global provider of telecommunications services. The Group currently offers mobile and fixed-line telecommunication services in Hong Kong, and operates mobile telecommunications services in Macau, Israel, Indonesia, Vietnam, Sri Lanka, Ghana, and Thailand. It was the first provider of 3G mobile services in Hong Kong and Israel and operates brands including "Hutch," "3," and "Orange."
Hutchison Telecom is a listed company with the American Depositary Shares quoted on the New York Stock Exchange under the ticker HTX and shares listed on the Stock Exchange of Hong Kong under the stock code 2332. A subsidiary of the Hong Kong-based Hutchison Whampoa Group, Hutchison Telecom is dedicated to providing superior telecommunications services in dynamic markets.
For more information about the company and the brand, please see www.htil.com, www.hutchison-whampoa.com, www.three.com
About Convergys
Convergys Corporation (NYSE: CVG) is a global leader in relationship management. We provide solutions that drive more value from the relationships our clients have with their customers and employees.
Convergys turns these everyday interactions into a source of profit and strategic advantage for our clients.
For 25 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to clients that now span more than 70 countries and 35 languages.
Convergys is a member of the S&P 500 and has been voted a Fortune Most Admired Company for seven consecutive years. We have approximately 75,000 employees in 84 customer contact centers and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia, and our global headquarters in Cincinnati, Ohio. For more information, visit www.convergys.com
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Convergys Contacts:
John Pratt
at +1 513 723 3333
or john.pratt@convergys.com
Susan McKay
at +65 6248 5198
or susan.mckay@convergys.com
