Field Service Software runs on wireless laptops, desktop PCs.
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Press Release Summary:
FX Mobile® software for field technicians provides real-time work orders, automated workflow, equipment and site history, parts and customer information, automatic time sheets, e-mail messaging, additional service requests, and roadmaps. It captures customer information while creating seamless communication between technicians and office. Latest version of software runs on wireless laptops and desktop PCs, as well as PDAs and handhelds.
Original Press Release:
FieldCentrix Extends Mobile Field Service Software Support to Laptop and Desktop PCs
Irvine, Calif. - June 17, 2002 - FieldCentrix®, the largest and most experienced provider of dispatch, mobile, Internet-based software for field service automation, today announced support for wireless laptop and desktop PCs for its FX Mobile® application. FieldCentrix also supports PDAs and handheld PCs; supporting laptops and desktops provides FieldCentrix customers with the most hardware choices available in the field service industry.
"The addition of laptops and desktop PCs to our supported hardware offering allows customers whose mobile technicians are already using laptops or desktops to cost-effectively add FX Mobile," said Judy Johnson, senior vice president of marketing for FieldCentrix. "At the same time, it creates new opportunities for us as there are companies with hundreds and thousands of mobile technicians with PCs who need a field service automation solution to more effectively support their customers."
FieldCentrix Enterprise software, which includes FX Mobile and FX Service Center® applications, increases productivity, enhances customer service, and improves revenues for small, medium and enterprise companies. FX Mobile Software FX Mobile software is designed for field technicians using PDAs; handheld, laptop, and desktop PCs; and wireless communications. The software captures customer information while creating seamless communication between technicians and the office. It also provides technicians with real-time work orders, automated workflow, equipment and site history, parts and customer information, automatic time sheets, e-mail messaging, additional service requests and roadmaps.
FX Service Center Software
FX Service Center gives customers unprecedented command over their field service operation and helps them effectively manage call taking, technician scheduling and dispatching, customer service, work orders, time sheets, service agreements, and reporting. Because FX Service Center is Web-architected, critical account information can be accessed, work orders created, and calls scheduled from any Internet connected PC anywhere in the world.
About FieldCentrix
Based in Irvine, Calif., FieldCentrix is the largest, most experienced provider of dispatch and mobile Internet-based software for the field service industry. The company's software addresses the problems associated with the costly maintenance and repair processes for mobile technicians, service companies and manufacturers. For more information about FieldCentrix, call 1.888.552.0101, or visit the company's Web site at www.fieldcentrix.com.
