Enterprise Services promote mobile worker productivity.

Press Release Summary:



Work Anywhere Global Enterprise Mobility Portfolio helps create mobile business environments in which employees are equipped to work securely and effectively from anywhere, at any time, on any device/network. Consultancy-based approach, combined with portfolio components, address property/people/process needs. Among others, portfolio offers secure, remote access to corporate intranet and applications; mobile infrastructure services; and unified communication/collaboration services.



Original Press Release:



BT Launches 'Work Anywhere' Portfolio of Enterprise Mobility Services in North America



Enterprise employees need to be productive from any location, at any time in today's global business environment

EL SEGUNDO, Calif., Sept. 17 -- BT today announced a holistic suite of mobility solutions and professional services designed to help transform enterprises into flexible, mobile business environments in which employees are fully equipped with the tools needed to work securely and effectively from anywhere, at any time, regardless of the device and network being used.

As enterprises globalize, it is becoming imperative that they become more agile in managing people, IT assets and complex communications across time zones and geographies. And with millions of productive working hours and associated costs lost each year due to employee commuting, traveling, inadequate technology and business processes, it's becoming critical for organizations to empower their workforces to be productive and contactable wherever they are working.

According to a Yankee Group survey published last November, "enterprise workforces are becoming increasingly location independent." The Yankee Group Anywhere Enterprise--Large: 2007 European Fixed-Mobile Convergence Survey indicates that "on average 36% of employees spend a day or more away from their primary workspace." (1) By 2011, 46.6 million corporate employees will spend at least one day a week teleworking globally, and an additional 112 million will work from home at least one day a month. The majority of these will be from the United States. (2) The US Federal Government is also increasingly encouraging flexible working practices through legislation such as the Working Family Flexibility Act. (3)

BT's mobility capabilities have enabled approximately 70,000 of its own employees (70% of its global workforce) to work flexibly from anywhere. Through flexible working, BT has enabled over 90% of its female workforce to return to work after maternity leave, compared with the average of 47% for most companies.

To meet the requirements of its customers, BT offers "Work Anywhere" - a consultancy-based approach combined with an integrated global enterprise mobility portfolio addressing property, people and process needs.

"For enterprises to remain agile and sustainable, it is essential that their employees are able to be productive from any location," said Michael Boustridge, President, BT Americas. "Flexible working not only positively impacts employee productivity but improves cost management through facilities consolidation. It's a highly valuable asset in attracting and retaining skilled employees, and results in higher employee job satisfaction and lower absenteeism. We've found that flexible working benefits both employer and employee." (4)

BT's Global Enterprise Mobility Portfolio includes:
-- Work Anywhere Quick Start - This concept is the core of the consultancy and professional services that is provided within the Work Anywhere proposition and provides the strategic and tactical guidance for all other work that follows.
-- BT Workstyle Managed Service - offers a portfolio of managed services which address the Property, People and Process needs of an enterprise.
-- Mobile Data Services - BT MobileXpress enables end-users secure access to the corporate intranet & key applications when working remotely.
-- Mobile Infrastructure Services - focus on helping customers plan, design, procure, stage, & deploy WLAN environments.
-- Mobile Collaboration and Advisory - BT Conferencing offers a suite of audio, video, & web solutions facilitating knowledge sharing & improved productivity across a distributed base of employees.
-- Mobile Voice/Data Services - Managed Mobility is a comprehensive managed solution that helps enterprises gain control of their wireless spend and devices for both mobile voice and data.
-- Unified Communication & Collaboration Services - BT can turn the complexity of integrated voice, data, fixed, mobile and applications into an operationally supporting and business impacting UCC environment.
-- Professional Services including planning and assessment, intelligent buildings, design, implementation, management and security, training and support.

The BT Working Anywhere proposition is now available in North America and will be available in the UK and Europe later this year. For more information, go to:

http://www.btglobalservices.com/business/us/en/products/workforce/index.ht ml

(1) Yankee Group - "Save the Planet, Enable the Remote Working Revolution," November 16, 2007

(2) Dataquest Insight: Teleworking, The Quiet Revolution (May 14, 2007 Update)

(3) March 19, 1997: http://house.gov/formhoekstra/31997pr.htm

(4) According to BT's research, the benefits of flexible working include:
-- Increased productivity - Productivity gains of 20-60% have been measured.
-- Reduced office costs - In the past six years BT has saved $1.5 billion annually on real estate costs. Within the past ten years we have saved over $9 billion in property running costs alone.
-- Improved retention - Within BT, time lost due to illness has reduced by 63%. Retention of employees, particularly after maternity leave, is 99% vs. the industry average of 47%. This saves in training and recruitment for BT equating to $14M savings.
-- Lower employee absenteeism: BT's home workers are absent for 5.4 fewer days than their office based colleagues. Reductions of over 60% in absenteeism have been measured.
-- Reduced travel costs: Conferencing has eliminated more than 800,000 face-to-face meetings a year, $270 million in cost savings and $206 million a year in productivity gains.
-- Environmental benefits (Travel Time & Cost Savings): BT has used flexible working to achieve a savings of 12 million liters of fuel, and a reduction in CO2 emissions of 54,000 tons through less travel to work by employees and fewer buildings to heat.

About BT

BT is one of the world's leading providers of communications solutions and services operating in 170 countries. Its principal activities include the provision of networked IT services globally; local, national and international telecommunications services to our customers for use at home, at work and on the move; broadband and internet products and services and converged fixed/mobile products and services. BT consists principally of four lines of business: BT Global Services, Openreach, BT Retail and BT Wholesale.

In the year ended 31 March 2008, BT Group's revenue was 20,704 million pounds with profit before taxation and specific items of 2,506 million pounds.

British Telecommunications plc (BT) is a wholly-owned subsidiary of BT Group plc and encompasses virtually all businesses and assets of the BT Group. BT Group plc is listed on stock exchanges in London and New York.

For more information, visit http://www.bt.com/aboutbt

CONTACT: Diane Noe, +1-703-622-3143, Diane.noe@bt.com, or Eileen Connolly, +1-908-410-1419, Eileen.connolly@bt.com, both of BT

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