Email Management Solution improves business processes.
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Press Release Summary:
FileNet Email Manager helps capture, organize, monitor, retrieve, retain, and share email content in order to aid with decision making processes and adherence to regulatory compliance requirements. It places email content in context of business process and provides integrated records management solution. Server-based software integrates with corporate email systems such as MS Exchange and Lotus Notes mail servers as well as desktop applications such as MS Office.
Original Press Release:
FileNet Delivers First Email Management Solution Designed to Improve Business Processes and Reduce Compliance Risks
Company Moves Into $432 Million Email Archiving Software Market with Introduction of FileNet Email Manager
COSTA MESA, Calif.-January 18, 2005-FileNet Corporation (Nasdaq: FILE), the leading provider of Enterprise Content and Business Process Management solutions, today announced the general availability of FileNet Email Manager, a new FileNet P8-based suite that helps organizations easily capture, organize, monitor, retrieve, retain and share email content for improved decision making processes and adherence to regulatory compliance requirements. Forrester Research predicts the worldwide email message archiving market will grow from $197 million in 2003 to a peak in 2006 of $994 million with a compounded annual growth rate (CAGR) of 38 percent for the period 2003 to 2008. Forrester estimates the email message archiving market in 2004 was $432 million.[1][1]
An estimated 35 billion emails are generated every business day, up from 10 billion emails daily just five years ago. Employees use email for communication and as a workflow tool to track decisions, request approvals, or to collaborate on documents. Business decisions, official memos and other valuable records encapsulated in email messages provide a record of business transactions. Today, many organizations implementing storage-based email management strategies can actually increase organizational and compliance risks by creating a "digital landfill" where these records are stored, but not always easily found or disposed of. This approach also fails to address the potential for return on investment gained from leveraging email content in driving business processes.
According to Forrester Research's September 2004 research note titled "Message Archiving Becomes Part of ECM and Storage" - "the message archiving market is on a path of transition from standalone solutions to integrated message archiving and records management (RM) products." The report also states, "integration with an ECM universal content repository reduces the number of repositories an enterprise must manage, and makes it easier for firms to implement RM policies consistently. Message archiving and RM will merge to the point where a single solution is used to manage all forms of records - whether they are documents, transactions, or messages."
"We believe email management and related corporate compliance needs are best addressed through a combined enterprise content and business process management solution," said Martyn Christian, chief marketing officer for FileNet. "Applying a storage-only approach to the problem can be a costly proposition that overlooks the true business value available from email content. We believe FileNet Email Manager is the only solution with the ability to leverage an organization's records and business process management investment. It does so by placing email content in the context of business processes and, at the same time, reducing the risks associated with the enforcement of records policies through a tightly integrated records management solution."
Complements FileNet Records Manager Suite
Like FileNet's Records Manager suite, FileNet Email Manager is a component of FileNet's P8 ECM platform and enables a tight coupling of email content with business-critical applications. FileNet Email Manager selectively captures email content as defined by predetermined business rules based on the properties of the email itself. This email content can include shared documents, contracts, project files, or messages that initiate business processes in FileNet Business Process Manager suite.
FileNet Email Manager is a server-based email management solution that integrates with popular corporate email systems like Microsoft Exchange and Lotus Notes mail servers and desktop applications such as Microsoft Office.
About FileNet
FileNet Corporation helps organizations make better decisions faster by managing the content and processes that drive their business. FileNet's Enterprise Content and Business Process Management solutions allow customers to build and sustain competitive advantage by managing content throughout their organizations, automating and streamlining their business processes, and providing a spectrum of connectivity needed to simplify their critical and everyday decision-making.
FileNet solutions deliver a broad set of capabilities that integrate with existing information systems to provide cost-effective solutions that solve real-world business problems.
Since the Company's founding in 1982, more than 4,000 organizations, including more than three quarters of the Fortune 100, have taken advantage of FileNet solutions for help in managing their mission-critical content and processes. Headquartered in Costa Mesa, Calif., the Company markets its innovative ECM solutions in more than 90 countries through its own global sales, professional services and support organizations, as well as via its ValueNet® Partner network of resellers, system integrators and application developers.
