Elance Delivers Most Extensive, Globalized Services & Contractor Management Solution with Elance 5, Reinforcing Commitment to Industry Leadership


Next Generation Capabilities Combine to Accelerate Deployments for Individual Services and Geographies and to Underpin Global Rollouts Across Multiple Service Categories, Geographies, and Divisions

MOUNTAIN VIEW, Calif., Nov. 15 / -- Elance, Inc. (elance.com), the leading provider of e-commerce solutions for services, today announced the general availability of Elance 5, the next generation of its industry leading Services & Contractor Management OnDemand solution used by 200,000 employees at leading companies. Elance 5 enables enterprises to rapidly automate the procurement and management of over 50 service categories, including contingent labor and IT outsourcing, and deliver immediate value through increased compliance and visibility, performance improvement, up to 20% savings on services and labor purchases. With Elance 5, enterprises can "Think Globally, Deploy Locally" -- use Elance to gain immediate value for individual services, departments and division, without compromising their desire for a single platform to serve their global needs.

"To succeed in gaining the cost-savings, efficiency and performance benefits of managing services spending, companies need to take a phased approach to tackling different service categories," said Andrew Bartels, Vice President at Forrester Research. "Leading vendors need to provide a deep and broad platform than can handle the full range of services while enabling department by department implementation to maximize successful deployments."

"Elance is unique in its ability to handle a wide variety of outsourced services," said Farley Blackman, Vice President of Indirect Procurement and Six Sigma for BP. "This breadth of capability enables increased supplier performance, management and quality-all while delivering cost savings."

Highlights of Elance 5

o Deployment Ready Solution -- leveraging Elance's extensive
deployment experience, Elance 5 offers enterprises pre-configured
processes, business rules, document templates, base data and
approval workflows for multiple service categories to enable
immediate time to value in as little as four weeks. Only Elance
offers a pre-configured catalog of over 50 services and support for
all major contract types, including contractor, fixed-deliverable,
units & materials and 'bill of services' purchases.
o Globalization -- multi-national corporations require a single
platform to drive compliant services & contractor management
policies worldwide. Elance 5 supports not only multiple currencies
and formats, but also multiple languages (including double-byte
support), and country or local region regulations and taxes through
locale-based configuration settings, enabling organizations to
utilize a single platform with the sensitivity to operate according
to local requirements.
o Compliance - over 75% of services orders require change orders and
this is a major reason why enterprises lose visibility and control
over services. Elance 5 introduces multiple innovations to regain
control including easy-to-view change summaries across all
components of a complex service order, supplier-initiated change
orders, and effective-dating of rate changes. Other compliance
enhancements include mandatory on-boarding tasks for contractors,
request-reason tracking for changes, and sub-contractor WMBE
tracking enabling compliance to Sarbanes-Oxley, HR and procurement
policies.
o Performance Management -- Elance 5 introduces 360 degree performance
management with the introduction of feedback surveys to capture
supplier performance at the order-level as well as surveys to
capture supplier-feedback for buyers to improve overall
collaboration, providing companies a quantitative and qualitative
scorecard detailing the responsiveness, capability assessment and
overall satisfaction with key suppliers.
o Outsourcing Support -- Elance 5 enhances the support for outsourcing
of key services, such as contingent labor, by enabling enterprises
to delegate key functions to their service providers. With this
capability, Enterprises have the benefits of a managed service while
at the same-time maintaining control of a vendor-neutral technology
and the ability to expand to multiple service categories beyond
contractors.

"Elance 5 is a major step forward for the state-of-the-art in services & contractor management," said Fabio Rosati, president and CEO of Elance, Inc. "Only Elance enables enterprises to seamlessly scale from managing one service category -- say contingent staff -- in one location to managing over fifty service categories, with a standardized services catalog, in multiple languages and currencies, and in full compliance to local laws and regulations around the globe. These capabilities have enabled several of our customers to bring over $500 million annually in services spend covering contingent labor, marketing, print, offshore and consulting services under management in Elance, and Elance 5 will enable even broader, more rapid adoption to deliver global success."

Availability and Online Seminar

Elance 5 is generally available immediately. For a comprehensive list of Elance 5's enhance business value and product capabilities, visit enterprise.elance.com/index.html .

Join Forrester Research, FedEx, and Elance to learn about services and contractor management in a online seminar on Thursday, November 17th at 2pm EDT. To register, visit elance.webex.com/elance/j.php?ED=87365642&RG=1 .

About Elance, Inc.

Elance® is the leading provider of e-commerce solutions for services. Elance provides a simple, convenient and automated way to find, evaluate, purchase, manage and pay for third party services and contractors, resulting in tremendous cost savings and increased compliance for buyers and increased customer and market reach for suppliers. Elance brands include:

o Elance 5, an enterprise service, used by Global 2000 companies to
manage their network of service suppliers and contractors for over
50 service categories including contingent staffing, IT outsourcing,
and consulting services
o Elance Marketplace, the world's leading web-based project
marketplace, used by mid-sized and small businesses and services
providers to connect and transact projects online
o Elance Agency, a specialized service, used by mid-sized and small
businesses to access handcrafted project packages for the most
popular services categories.

Headquartered in Mountain View, Calif., Elance serves customers and suppliers the world over. For more information on Elance, please visit elance.com.

NOTE: Elance and the Elance logo are trademarks or registered trademarks of Elance, Inc. in the United States and other countries.

Source: Elance, Inc.

CONTACT: Ved Sinha of Elance, Inc., +1-650-316-7632, or vsinha@elance.com

Web site: http://elance.com/

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