Dow Jones Focuses Client Solutions Organization on Custom, Integrated Approach to Information Delivery
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Combination of Content, Technology and Expertise Provides Customers with Relevant Information When, Where and How They Need It
NEW YORK, Dec. 13 -- Dow Jones & Company (NYSE:DJ) today introduced new capabilities offered by its services division, Dow Jones Client Solutions, which focuses on the seamless integration of job-specific information into the daily workflow of corporate, media and financial clients. Dow Jones Client Solutions combines the technology, content and expertise of three former business units - Factiva Consulting Services, Factiva Taxonomy Services and MarketWatch Licensing Services - into one consulting-services practice to provide a custom approach to information delivery and a unified engagement model for B2B and B2C customers.
Arthur Rassias, vice president of client solutions, Dow Jones Enterprise Media Group, said, "Dow Jones's consultative approach empowers us to truly understand our customers' information needs and provide them with a solution that helps their employees be more effective in their roles. We also take it a step further by presenting relevant content not only where users work, but in user-friendly, visual formats that enable them to get a comprehensive view of the information landscape and inspire action within their teams."
According to IDC, most business professionals spend upwards of 25% of their work week looking for internal and external information. From sales and marketing professionals to wealth managers, information professionals and financial consumers, Dow Jones Client Solutions makes organizations more productive by providing access to relevant business information from directly within the applications workers use every day.
Dow Jones Client Solutions offers:
o Targeted News Delivery: Dow Jones Client Solutions combines Dow Jones content with Factiva content, blogs, Web content, multimedia and a company's internal information and distributes it according to a company's communication objectives. Customers can choose Customized News Solutions that provide a quick way to compose, edit and publish timely news, or Managed News Solutions for internally distributing topical news with hand-picked content in production-ready format. Clients without editorial resources can take advantage of those tools provided by Dow Jones.
o Taxonomy Solutions: Whether customers need to license or build a corporate taxonomy or optimize and manage multiple taxonomies, Dow Jones Client Solutions can ensure that a company's valuable information assets are easily accessed and shared. Focused on bringing precision to enterprise search, Synaptica(TM), a taxonomy and metadata management tool from Dow Jones, offers a centralized repository for semantic management.
o Dow Jones Product Integration: Dow Jones product integration services enable companies to maximize the use of technology to drive content exactly to where it is needed to improve overall workflow. Whether customers need to enhance their CRM, marketing intelligence portal, or intranet for financial advisors, Dow Jones provides a suite of offerings that can be seamlessly integrated where users need information most.
o Rollout & Adoption: Dow Jones rollout and adoption services provide the expertise to plan, manage and execute a customized launch of Dow Jones standard products and/or custom solutions to end users, which means quicker ramp up and adoption. Dow Jones delivers targeted communication and training programs tailored to individual work groups and end-user marketing to ensure the success of a project and maximize the return on investment.
Dow Jones Client Solutions delivers end-to-end, technology-enabled business solutions and innovative consulting services that help enterprises transform their information assets into competitive advantage. With access to world-class content, cutting-edge technology and integration experts worldwide, Dow Jones Client Solutions creates, deploys and manages solutions that optimize the sales process, improve marketing intelligence, produce value-driven online financial businesses, and solve complex information challenges. For more information about Dow Jones Client Solutions, visit dowjones.com/clientsolutions.
About Dow Jones & Company
Dow Jones & Company (NYSE: DJ; dowjones.com) is a leading provider of global business news and information services. Its Consumer Media Group publishes The Wall Street Journal, Barron's, MarketWatch and the Far Eastern Economic Review. Its Enterprise Media Group includes Dow Jones Newswires, Factiva, Dow Jones Client Solutions, Dow Jones Indexes and Dow Jones Financial Information Services. Its Local Media Group operates community-based information franchises. Dow Jones is co-owner with Hearst of SmartMoney. Dow Jones provides news content to CNBC and radio stations in the U.S.
CONTACT: Shannon Sullivan, Dow Jones and Company, +1-609-627-2312, shannon.sullivan@dowjones.com
