Chattanooga-Area Regional Transportation Authority Relies on Pitney Bowes Group 1 Software to Make Faster, Smarter Business Decisions
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Data Flow(TM) Answers CARTA's Three Main Objectives of Automating Key Reporting Processes, Providing Users With Immediate Access to Reports, and Performing a Wide Array of Business Analysis
LANHAM, Md., Nov. 16 -- Group 1 Software today announced that the Chattanooga-Area Regional Transportation Authority (CARTA) reports high satisfaction with Group 1 Software's data integration solution, Data Flow(TM). CARTA employs Data Flow to deliver integrated, accurate information to decision makers.
CARTA has grown through numerous acquisitions. These acquisitions left CARTA employees to manage multiple legacy applications each containing valuable data, but with no efficient way to regularly access the information. The volume of data had also grown tremendously, adding to the difficulty of the reporting task. At the same time, the company was under enormous pressure to reduce costs and increase efficiencies, particularly as the price of diesel fuel climbed from $0.90 per gallon to $3.10 per gallon.
With demand for information at an all-time high within the organization, CARTA found itself struggling to meet the needs of its knowledge workers. According to Kirk Shore, manager of Technology at CARTA, "We weren't doing well with a garden hose of data, so we were really in trouble once that turned into a giant fire hose." CARTA turned to Group 1 Software to turn a patchwork of spreadsheets and legacy databases into a streamlined, sophisticated data management system that drives business improvements.
"Group 1 Software's Data Flow was the only solution we found that had the muscle for both ETL and reporting, and provided the kind of automation we needed to really take the burden of manual reporting off our staff," continued Shore. "We felt that Group 1 Software offered the strongest combination of capabilities, effectiveness, and outstanding consulting services."
"We're thrilled that CARTA is so passionate about Data Flow," said Chris Baker, president of Group 1 Software. "A growing number of organizations have looked to us and our data integration technology to help them provide their knowledge workers with integrated, accurate information that enables them to make more timely business decisions."
Data Flow is a powerful and flexible integration engine that brings together data from different sources into a single server where a comprehensive set of data transformation tools can merge and cleanse the data and apply business rules to enhance its business value. Data Flow's unique architecture enables high-volume data transfer, rapid query-based extracts, analysis, and reporting, and its easy-to-manage drag-and-drop interface allows users to visually diagram workflow processes to create data warehouses, integrate disparate data, perform business analysis and deploy content.
About Group 1 Software
Group 1 Software (http://www.g1.com/) turns data into results, providing innovative software solutions that enable our clients to better understand and connect with their millions of customers, prospects, and partners. Group 1 Software helps over 3,000 organizations maximize the value of customer data to improve profitability, increase effectiveness, and strengthen customer relationships, through consolidating, cleansing and enriching corporate data, and generating personalized business documents for multi-channel delivery, customer care and efficient business processing. Our comprehensive Customer Communications Management (CCM) solutions span from database to delivery, adding value to every aspect of communication and allowing clients to integrate intelligence throughout their mailstream. As part of Pitney Bowes (NYSE:PBI), a $5.6 billion company, Group 1 Software's solutions are utilized by leaders in the insurance, financial services/banking, GIS/mapping, government, mail services, retail, telecommunications, utility, and other industries, including Entergy, ING, L.L. Bean, MapQuest, Microsoft, Safeco Insurance, Wal-Mart and Wells Fargo.
About CARTA
Founded in 1973 with the purchase of Southern Coach Lines, the Chattanooga Area Regional Transportation Authority (CARTA) owns and operates an array of transportation-related businesses, including the internationally acclaimed Downtown Shuttle, a free-to-ride circulator system featuring the largest fleet of electric buses in the United States. The authority also operates the Incline Railway, the steepest passenger railway in the world and one of the Southeast's leading tourist attractions. CARTA operates Care-A-Van, a curb-to-curb service for people with disabilities, as well as three parking garages in downtown Chattanooga. All of these divisions serve as complements to CARTA's core business: its fixed route passenger bus service, which consistently scores among the best systems in the country for innovation, performance, safety and reliability. CARTA is affirming its corporate commitment to cutting edge technology with its accelerated movement to ITS and its associated innovations.
Source: Pitney Bowes Group 1 Software
CONTACT:
Douglas Gunster
Pitney Bowes of Group 1 Software
+1-301-918-0864
douglas_gunster@g1.com
Web site: www.g1.com/
http://www.pb.com/
