Annapolis, Maryland, USA, May 24, 2007 - ARINC today announced it has completed an innovative remote installation of its SelfServ(TM) common use CUSS kiosks at Regina International Airport in Saskatchewan, Canada.
The installation enables a cost-effective solution of common use kiosks for passengers in the terminal building. By connecting remotely, Regina International Airport avoided the expense and storage of having to install costly core systems. ARINC worked together with Regina Airport Authority, The Calgary Airport Authority, and IBM to remotely connect the nine ARINC SelfServ kiosks, simplifying check-in for travelers departing from Regina.
The kiosks at Regina are connected to the centralized CUSS Core system at the Calgary Airport Authority, allowing passengers to check-in and print boarding passes. "As a smaller airport, we want to provide our customers with the same full line of services available at other larger Canadian airports," stated Steve Burchi, Vice President of Operations and Corporate Services, Regina Airport Authority, Inc. (RAA). "By having our kiosks remotely connected we can provide this service without having to absorbing the cost of implementing the core CUSS system."
Since 1999, the Authority has invested over $C30 million for capital for improvements to the airport. Increasing passenger traffic in recent years prompted the RAA to explore the benefits of common use check-in as a way to improve passenger processing. "We expect many of these passengers will use our new kiosks which will speed the check-in process" said Steve Burchi.
ARINC's Common Use SelfServ Kiosks speed up passenger check-in and provide passengers more control over the travel experience, while keeping kiosk service financially feasible for the airport through shared costs.
The Calgary Airport Authority currently has 81 ARINC kiosks deployed at the Calgary International Airport and selected local and downtown hotels in Calgary, Alberta. "Technological advances have enabled us to assist smaller airports, providing self service that would be within the budget of that airport," stated Paul Lawrence, Director Information Technology for the Calgary Airport Authority.
Service and support for the new kiosks will be provided by IBM in Regina and will have IBM Calgary as a back up. "ARINC, The Calgary Airport Authority, Regina Airport Authority, and IBM co-operated to ensure that the Regina International Airport could provide customers the same level of service and convenience as a larger airport," stated Mike Picco, Vice President, ARINC Airport Systems Division.
ARINC's SelfServ CUSS solution now enjoys three times the market acceptance of its competitors, with more than 1,135 multi-airline CUSS kiosks supporting 29 airlines at 29 airports, and a number of sizable CUSS projects recently undertaken in Asia.
ARINC Incorporated is the world leader in transportation communications and systems engineering. The company develops and operates communications and information processing systems and provides systems engineering and integration solutions to five key industries: airports, aviation, defense, government, and surface transportation. Founded to provide reliable and efficient radio communications for the airlines, ARINC is headquartered in Annapolis, Maryland, and operates key regional offices in London and Singapore, with over 3,200 employees worldwide. ARINC is ISO 9001:2000 certified. For more information, visit the ARINC web site at www.arinc.com.
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