XTEND and Spectracom Announce Strategic Marketing Partnership
Spectracom to leverage XTEND's vast call center experience
NEW YORK CITY and ROCHESTER, NEW YORK -- XTEND Communications and Spectracom have announced an agreement to partner on market initiatives that leverage XTEND's call center solutions and Spectracom's network synchronization technology. Co-marketing initiatives will include reselling, branded and bundled solutions for a wide variety of commercial and municipal services call center applications.
XTEND provides main number answering and call handling solutions to over 400 organizations throughout North America and beyond, including solutions for vertical markets such as healthcare, education, public safety, hospitality and Fortune 500 companies. Spectracom provides precise time and frequency synchronization solutions to over 15,000 customers in public safety, telecom, government and financial services markets.
The needs for increased capacity and conformance with a host of new regulations governing privacy and security are driving new networking capabilities in healthcare, financial services and many other industries. As more devices and programs are connected through shared networks, a fundamental requirement for today's Network Administrator is the ability to provide accurate, time based records and secure data management to a variety of internal customers and outside agencies. Spectracom's Legally Traceable Time® network sync products enable secure time stamping of electronic transactions, voice and video communications and records inside the firewall and across the enterprise.
"XTEND is a leader in tailoring solutions for our clients to optimize their overall business practices through telecommunications solutions," said Bill Schwartz, President and CEO of XTEND. "Spectracom is the leader in precise, GPS-synchronized time keeping for Public Safety Answering Points; one of our largest markets. Joining forces to expand both our mutual offering and reach will help us get the right tools into the hands of the individuals with some of the most hectic jobs in today's world. At the same time we'll be able to assist Spectracom's expansion into new marketplaces in which we're experts."
"We are excited to begin work with XTEND. XTEND solutions are well known by high-volume call centers in industries such as healthcare, education and hospitality. We believe our products are highly portable to these markets and working with XTEND is a natural fit to our business strategy to expand in adjacent segments. " said Lisa Withers, President and CEO of Spectracom.
About XTEND Communications Corp.
XTEND Communications takes clients on a process through which together we discover methods to improve their overall business practices through telecommunications solutions. XTEND has provided ground breaking, customer-focused, customer-driven solutions for over 35 years. Each XTEND product or module highlights the PBX as the core switching vehicle and enhances its ability to help the end-user in his or her own business, whatever that business may be. In some ways we are "PBX marketizers", bringing the features and functionality of the communications system closer to what that individual market or customer needs. In other ways, we are consultative subject matter experts, helping each customer understand the best and most efficient ways to accomplish their mission. Some say 35 years is a long time to be in communications. We are just getting started. For more information please visit www.xtend.com.
About Spectracom Corporation
Spectracom Corporation designs, develops and manufactures Legally Traceable Time® and frequency products that are used for Synchronizing Critical Operations(TM) in a wide variety of telecommunication and IP networks in the Public Safety, Enterprise, Telecom and Government markets. Founded in 1972, Spectracom's worldwide headquarters is located in Rochester, New York. Spectracom is an ISO 9001:2000 Registered Company. For more information visit www.spectracomcorp.com.
