Wily Technology Launches New Telecommunications Industry Solutions
Share:
Specialized Products Help Manage Next-Generation Telecommunications Services and Business-Critical Applications
3GSM World Congress, BARCELONA, Spain, Feb. 13 /PRNewswire/ -- Wily Technology, the leader in Enterprise Application Management, today announced the formation of the Telecommunications Solutions Group. Wily provides nine of the world's top ten telecommunications companies with the only solutions designed specifically for managing the performance and availability of next- generation software applications and platforms. The new Solutions Group will focus on extending Wily's capabilities with new products and services to support the evolving management needs of communications companies. Today, Wily also announced support for BEA Systems Inc.'s converged, next-generation service enablement platform, BEA WebLogic Communications Platform (WLCP).
To lead the newly formed Group, Matt Price has been promoted to General Manager, Worldwide Telecom Business from his role as Director of Marketing for Europe at Wily Technology. Price has over 15 years of international enterprise software and telecommunications experience including previous leadership roles at ATG and Borland.
"There is fierce competition within the telecommunications industry to rapidly deliver next generation voice, multimedia and data services," said Mr. Price. "Wily's current telecommunications customers have already realized significant performance improvements by proactively monitoring their critical software and applications that support these new services. Our Telecommunications Solutions Group will accelerate the delivery of these and expanded benefits to the global Telecommunications industry."
As voice revenues plateau, the number of new service offerings from telecommunications companies aimed at maintaining or growing average revenue per user (ARPU) continues to increase. A host of new platforms and applications have been deployed to support these next-generation services such as SIP servers, converged services, micro-payments, sophisticated customer self-service and provisioning. Amid this rapid state of change, expectations for carrier-grade response time and service availability is the norm. Wily's proactive management capabilities help IT and network teams ensure the performance and availability of these critical software applications and platforms by providing the following benefits:
o Improved service assurance, availability and performance that can improve customer satisfaction and reduce operational risk.
o Shorter time to develop, deploy and maintain software systems and next generation applications such as custom ring tones and rich media mail.
o Reduced staffing, operations and infrastructure costs for managing existing systems and applications.
o The ability to use real transaction data in real-time to accurately measure and meet Service Level Agreements (SLAs).
"Application management is critical for the efficient delivery of next generation telecommunication services and improving the performance of the underlying delivery infrastructure," said Stephen Elliot, research director at IDC. "Today, telecommunications companies require end-to-end visibility into transactions as they cross a heterogeneous computing environment, from the browser to connected back end systems. Application management solutions can no longer be an afterthought; they must become and be seen as strategic technology that creates competitive advantage through services availability and performance."(1)
In widespread use at more than 30 major telecommunications companies, Wily application management solutions help business leaders understand how customers are using next-generation services and self-service portals. Network teams rely on Wily to ensure superior Quality of Service (QoS) of complex new service delivery platforms and IMS software. IT Teams responsible for customer facing portals, call center applications, service delivery platforms, wholesale provisioning systems, billing support systems (BSS) or operations support systems (OSS) use Wily to proactively monitor these mission-critical applications to achieve carrier-grade latency and availability.
Wily's Telecommunications Solutions Group is focused on developing leading-edge application management solutions by working with a broad spectrum of industry partners including software infrastructure providers, network equipment manufacturers and telecommunications service vendors.
Wily will be attending the 3GSM 2006 World Congress in Barcelona, Spain, February 13-16. Representatives from Wily will be demonstrating solutions for managing telecommunications platforms and applications at the BEA pavilion in Exhibit Hall 1, stand C53.
For more information about Wily's Telecom Business Group, please call +1 888 GET WILY or visit: www.wilytech.com.
About Wily Technology, Inc.
Wily Technology is the market-leading provider of Enterprise Application Management solutions. By providing end-to-end visibility into real transactions in real time, Wily's products enable companies to successfully manage the health and availability of their critical Web applications and infrastructure. Wily's collaborative management approach allows enterprises to rapidly detect and diagnose application slowdowns and failures, and better assess the impact of application performance on business success. This means better customer service, more stable revenue streams, and higher IT productivity. To learn more about Wily, visit www.wilytech.com/ or call 1 888 GET WILY.
(1) Source: Best Practices in Telecommunications: Application Management, an IDC Executive Brief sponsored by Wily Technology, January 2006.
CONTACT: Jim Shissler of Wily Technology, Inc., +1-415-562-2152, or jshissler@wilytech.com;
