Tufts Health Plan Selects DST Health Solutions to Provide Consumer-Directed Healthcare Administration Solution
BIRMINGHAM, Ala., Nov. 28 -- Tufts Health Plan, a nationally recognized leader in providing quality healthcare coverage with Massachusetts' highest enrollment in consumer-directed healthcare (CDH) plans, recently selected DST Health Solutions, Inc. to provide comprehensive administration for their new health reimbursement arrangement (HRA) and health savings account (HSA) products.
Tufts Health Plan and DST Health Solutions entered into an agreement to implement DST Health Solutions' CDH administrative solution. Under the terms of the agreement, DST Health Solutions will provide Tufts Health Plan with a complete CDH administration solution, including:
o Spending account administration
o Debit card administration
o Member reimbursement
o Reporting and reconciliation
o Customer service via telephone and Web
"In seeking a vendor to ensure successful delivery of our new HRA product for our clients, Tufts Health Plan wanted a reliable and established partner who consistently stood out in the areas of customer service, flexibility, and innovation. A leader in CDH administration since the inception, DST Health Solutions was the ideal choice to help our members continue to realize the benefits of consumer-directed healthcare," said Rob Egan, senior vice president of marketing, Tufts Health Plan.
Philip Spinelli, DST Health Solutions' senior vice president of sales and marketing, said, "As established leaders in the CDH market, DST Health Solutions and Tufts Health Plan are committed to engaging consumers in the healthcare-decision making process to help manage escalating costs. DST Health Solutions is excited to partner with another proven CDH market leader and will provide Tufts Health Plan with the streamlined integration, industry-leading technology and comprehensive business services required to ensure success in this rapidly evolving market."
About DST Health Solutions, Inc.
DST Health Solutions, Inc. delivers applications and outsourcing services that improve efficiency, reduce operational costs, increase speed to market and improve customer service for health plans, consumer-directed health plans, Medicare plans and physician practices. DST Health Solutions' enterprise applications, and ASP and BPO services support 390 healthcare clients, representing 38 million covered lives, 360 million health plan claims, 30 million physician business transactions and 400,000 consumer-directed members annually. The company received the Pinnacle Award for Best Practices in consumer-directed healthcare. For more information about DST Health Solutions, visit www.dsthealthsolutions.com/ .
About Tufts Health Plan
Tufts Health Plan is a nationally recognized leader in providing comprehensive, quality healthcare coverage. Recently, Tufts Health Plan HMO has been recognized as a Distinguished Health Plan by J.D. Power and Associates, for providing "an outstanding member experience." Tufts Health Plan is also the first health plan in Boston to earn a J.D. Power and Associates award for outstanding member satisfaction or service excellence for nine consecutive years. Tufts Associated Health Maintenance Organization, Inc., Total Health Plan, Inc. and Tufts Health Plan for Seniors, have been given Excellent NCQA status. For more information about Tufts Health Plan, visit www.tuftshealthplan.com/ .
FCMN Contact: CTGoldman@dstsystems.com
Source: DST Health Solutions
CONTACT:
Chris Goldman,
Media Relations of DST Health Solutions, Inc.
+1-816-843-9087
Web site: www.dsthealthsolutions.com/
http://www.tuftshealthplan.com/
