TeamQuest and OpTier Partner to Optimize IT Infrastructure


TeamQuest's Performance Software and OpTier's Transaction Workload Management Deliver Powerful Monitoring and Capacity Planning Solution

CLEAR LAKE, Iowa, and NEW YORK, April 25 // -- TeamQuest Corporation, the global leader in IT Service Optimization (ITSO), and OpTier(TM), the leader in transaction workload management for the enterprise, today announced a strategic partner agreement through which the two companies will offer their software jointly. This joint offering is the first solution to introduce business transaction-based capacity planning and performance tuning to the market. With this combination, customers can better align predicted business growth with predicted infrastructure needs and understand the direct business impact of infrastructure configuration or purchasing decisions.

By combining TeamQuest Performance Software's advanced capacity planning and tuning capabilities with the cross-tier transaction visibility of OpTier's CoreFirst(TM) product, organizations can accurately predict the impact of business and IT system changes on resource utilization and Service Level Agreements (SLAs). Customers can also leverage transaction based capacity planning in shared application environments and application infrastructure consolidation projects to mitigate many of the challenges inherent to these projects.

"Understanding infrastructure capacity from an IT service perspective enables IT and business managers to better understand and manage toward meeting business expectations," states Stephen Elliot, Research Manager with IDC. "Analyzing capacity management models as they relate to transaction performance assists IT and business managers in creating and achieving obtainable service levels that correlate to business activity."

"This agreement helps IT departments and business units work strategically and in concert with each other," says Jerred Ruble, CEO of TeamQuest. "When you combine gaining visibility into the transaction level of IT applications and services with quick and accurate capacity modeling and performance solutions, you drastically increase your business service and resource optimization levels."

"Our customers want to extend and enhance the concept of a business transaction context to all of their IT service management practices -- across the full application lifecycle -- to assure service levels and optimize IT resources," said Israel Mazin, CEO of OpTier. "By partnering with TeamQuest, we are allowing customers to extend this concept to the capacity planning practice to help them derive even more value from their IT investments."

TeamQuest's capacity planning software helps companies provision and allocate the right hardware and configuration to meet demand levels; predict how systems will respond to changes in workloads; and avoid outages and performance problems.

OpTier's CoreFirst helps organizations to dynamically assure IT business service levels and optimize resources across the enterprise with immediate positive results. By providing transaction-level visibility into multi-tier workloads in testing and production, and dynamic prioritization of transactions in production, CoreFirst enables organizations to, for the first time, both assure service levels and optimize the resources of their IT infrastructure to support business needs.

About TeamQuest

TeamQuest Corporation is the global leader in IT Service Optimization (ITSO). Specializing in software that helps companies consistently deliver IT services to meet service levels at a minimum cost, TeamQuest provides quick and accurate capacity modeling and performance solutions. Companies around the world trust TeamQuest to help improve service delivery while mitigating risk, allowing them to proactively optimize IT resources while minimizing IT infrastructure costs.

For more information, visit teamquest.com/ or call 1-641-357-2700. In Europe, Middle East and Africa, call +46-31 80 95 00, and in Asia Pacific call +61 3 9641 2288.

About OpTier

OpTier(TM), the leader in transaction workload management, develops software that dynamically assures IT business service levels and optimizes resources for the enterprise.

The company's flagship product, CoreFirst, introduces a transactional context for IT service management that helps to eliminate performance issues and provide proven results that directly impact the bottom line. Established in 2002, OpTier is headquartered in New York, with sales offices throughout the US and in Europe. For further information, visit www.optier.com/ .

OpTier, CoreFirst and "Putting First Things First" are trademarks of OpTier Ltd.

Source: TeamQuest Corporation

CONTACT: Vernon Johnson of TeamQuest, +1-515-865-7397,
vernon.johnson@teamquest.com ; Michael Wooh of OpTier, +1-212-679-2700,
michael.wooh@optier.com ; Jennifer Barlow, or, Avi Dines of Schwartz
Communications, Inc., +1-781-684-0770, optier@schwartz-pr.com

Web site: teamquest.com/
http://www.optier.com/

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