StreamFoundry Signs Reseller Agreements with IBM Tivoli and Vaultus Mobile Technologies
NEWTON, Mass., Sept. 29, 2006 -- StreamFoundry (SF), IBM Tivoli and Vaultus Mobile Technologies have gone to great lengths to build the world's first IT Service Management
(ITSM) solution for IBM System z(TM) customers. Coined ITSM for System z(TM) (http://itsm-for-z.com), the solution combines SF's best-of-breed web-based problem, incident, change, and request management applications with IBM Tivoli's top-selling OMEGAMON® and NetView® performance tools accessible through web and mobile devices.
This partnership serves two purposes. It provides System
z(TM) enterprises with the best of SF and IBM's System z(TM) tools in an integrated package, and makes these tools available through three different access points:
o The IBM Tivoli Enterprise Portal (TEP) - a web-based
dashboard front-end ideal for managers looking for
high-level reports
o SF's CMS web-interface for end-users managing problems
and changes
o Vaultus' Tivoli Pocket Portal for field technicians and
mobile workers
"We are thrilled to not only integrate, but also sell the System z(TM) assets of IBM Tivoli with our own. Collectively, we offer enterprises the most comprehensive System z(TM) offering for service desk environments," StreamFoundry CEO Doug Shute said. "To extend this environment beyond the service desk through Vaultus' Tivoli Pocket Portal is an added bonus."
In addition to the System z(TM) tools, IBM has also provided StreamFoundry with the ability to resell its Change and Configuration Management Database (CCMDB) application. The CCMDB delivers a federated approach to an enterprise's existing configuration databases.
"The CCMDB fits well with our strategy of service desk centralization," Shute said. "When you combine the SF and Tivoli System z(TM) tools for service support and service delivery with the ability to interface to a centralized configuration management system, the result is greater accountability and quality of service."
ITSM for System z(TM) takes the years of process and workflow know-how stored within an enterprise's core mainframe systems empowering web and mobile applications.
The result is a much more flexible, adaptable service desk freed from the limitations of a distributed architecture and able to meet the demands of an ever-changing IT environment at a fraction of the cost to maintain and operate. This is the ITSM for System z(TM) approach.
About StreamFoundry
Advanced IBM Business Partner StreamFoundry
(http://www.streamfoundry.com) enables On Demand and ITIL with a portfolio of web-based software and services that manage and optimize mainframe enabled problem, change, incident, request and customized "vertical" applications and processes. The world's largest bank calls StreamFoundry's CMS the fastest, most reliable and scalable IT service management suite in the industry.
About Vaultus Mobile Technologies
Vaultus is a mobile software company that enables companies and software providers to leverage the benefits of BlackBerry, Treo, and Windows Mobile devices - beyond email.
Vaultus' award-winning Mobile Application Platform enables workers to have instant access to their sales/CRM, reports, help desk, and other applications and portals. "Enterprise mobility. Simple and Secure."
About IBM
IBM is the world's largest information technology company, with 80 years of leadership in helping businesses innovate.
Drawing on resources from across IBM and key Business Partners, IBM offers a wide range of services, solutions and technologies that enable customers, large and small, to take full advantage of the new era of e-business.
IBM, Tivoli, OMEGAMON and NetView are trademarks or registered trademarks of International Business Machines Corporation.
To learn more about any of the above solutions, please
contact:
Marc Heimlich
800-220-5778 Ext. 1103
inquiries@streamfoundry.com
