Servigistics Hosts Sixth Annual Client Conference, 'Servigistics EXCHANGE 2007'
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ATLANTA, Feb. 20: Servigistics, Inc., the leading provider of Strategic Service Management solutions, today announced that the Servigistics EXCHANGE 2007 Conference will be held March 11-14, 2007 in Washington, DC. EXCHANGE 2007, the company's sixth annual client conference, will provide an interactive forum for service executives and professionals from around the world to share ideas and insights related to the increasingly strategic value associated with post-sale service.
The three-day conference, focused on improving business performance through strategic service management, will include tracks on service strategy, workforce management, service price management and service parts management. The event will be kicked off with a keynote address delivered by Bruce Richardson, Chief Research Officer, AMR Research, who will share his perspective on both Strategic Service Management and the Service Supply Chain.
Attendees, including thought leaders from global companies such as Avaya, Daimler Chrysler, Dell, Diebold, GE, Juniper Networks, Mitsubishi, Rolls- Royce, and Sun will participate in presentations, workshops and collaborative forums where they will share best practices and discuss how they are transforming their service businesses to enhance customer loyalty, drive growth, and increase profitability.
Additionally, Servigistics will present its second annual "Service Excellence Awards" to clients exemplifying outstanding achievement in post- sale service.
"The complex nature of post-sale service makes it very difficult to implement and sustain business transformation without the use of strategic service management solutions," said Lance Johnson, Global Materials Manager, Sun Microsystems. "We are looking forward to attending EXCHANGE 2007 and hearing how other Servigistics clients in various industries are using strategic service management solutions to transform their service businesses to improve revenue, profits and customer loyalty."
"Increasingly, service is becoming a growth engine and key source of competitive differentiation for product-based companies," said Eric Hinkle, Servigistics CEO. "Servigistics EXCHANGE provides an open, interactive forum for our clients to collaborate with each other and to gain valuable insights into how Servigistics solutions and best practices are deployed to accelerate growth and enhance competitiveness. This event also gives us the opportunity to better understand our clients' aspirations to focus our substantial ongoing investments in R&D to ensure our Strategic Service Management solutions continue to deliver maximum value to our clients."
About Servigistics
Servigistics is the leading strategic service management solution provider, offering service parts management, workforce management and pricing solutions that operate together on a single data model to enable companies to transform their global service operations by dramatically increasing profitability, cash flow, and customer loyalty. Servigistics solutions have been deployed and proven globally by a 100% referenceable client base of market-leading companies across industries in high technology, aerospace, automotive, telecommunications, medical equipment, consumer durables, and heavy industrial. Servigistics is a privately-held company headquartered in Atlanta, with regional headquarters in London and Tokyo and sales and service professionals around the world. Please contact Servigistics at 1-888-942-8623 or +1-770-565-2340, via e-mail at info@servigistics.com or at www.servigistics.com.
Source: Servigistics
CONTACT: Katie Marley, +1-404-200-8855, or kmarley@servigistics.com, of Servigistics, Inc.
