Paradigm Expands its Global Customer Support
AMSTERDAM, The Netherlands, November 7/ -- Paradigm(TM) today announced new customer support initiatives and
expansion plans for its global customer support operation. As Paradigm
geoscience and visualization software applications are increasingly being
adapted enterprise-wide, Paradigm is responding by extending its focus in the
critical area of customer support to meet global on-time support assistance.
David Verdun, Paradigm vice president of R&D and Customer
Support, said, "We are committed to helping our customers maximize the value
of their investment by transforming their input into efficient and productive
solutions. Our goal is to be number one in industry customer satisfaction,
delivering fast and accurate issue resolution. With this focus in mind, we
are increasing our support team, stepping up training, and designing our
customer center infrastructure to simplify technical support call handling
through a single point of contact."
"In addition to the expansion of our customer support operations,
Paradigm is adding Web-based quality assurance and customer support tools, as
well as new user training programs, to facilitate an effective technology
transfer, stated Paradigm's newly appointed Director of Technical Support
Services," Chris Wills. "These programs will benefit Paradigm application
users by providing them with the skills that will enable them to identify
quality prospect generation in complex geological areas, while minimizing
environmental impact," Wills continued.
About Paradigm
Paradigm is a leading provider of geoscience software and
consulting services that accelerates Quality Prospect(TM) generation and
reservoir exploitation for the oil and gas E&P industry worldwide. The
company has a global network of sales, service and user support, serving all
major oil and gas producing provinces in the world. Paradigm's advanced set
of Software Solutions and Integrated Services for prospect generation and
evaluation supports every stage in the oil and gas E&P process, from Data
Processing and Imaging; through advanced Visualization, Interpretation and
Earth Modeling; to Reservoir Characterization and Petrophysics; up to Well
Planning and Drilling. These solutions are supported by the Epos Data
Management and Interoperability integration framework.
The following are trademarks or registered trademarks of Paradigm
Geotechnology B.V. or any of its affiliates (collectively, "Paradigm"):
Paradigm(TM), the Paradigm logo, and/or other Paradigm products referenced
herein.
Recent press announcements are available on Paradigm's web site:
www.paradigmgeo.com.
Paradigm Media Contacts
Corporate
Susan Allen Farrell
Tel: +1-713-393-4923
sfarrell@paradigmgeo.com
North and South America
Carmen Comis
Tel: +1-713-393-4833
ccomis@paradigmgeo.com
Europe/Africa/Middle East
Emil Janson
Tel: +44(0)1483-758119
emilj@paradigmgeo.com
Asia Pacific
Mona J Poomy
Tel: +60-3-2163-8111
monap@paradigmgeo.com
Source: Paradigm Geophysical
