Noren Products Grows Leaner, More Efficient through Top-Level (ISO) Certification
Result: Savings coming to you, the customer
MENLO PARK, CA, March 18, 2010 - Business is heating up at Noren Products Inc., an industry-leading thermal solutions provider headquartered near San Francisco, after earning top-level (9001) certification through the International Organization for Standardization (ISO).
"That's one way of saying savings are coming to the customer," says Kimberley Dawn, chief executive officer of the 100 percent woman owned company. "We have implemented a formal quality-management system that is helping to take our products and services from good to great."
ISO 9001 certification demands, among many things, that a company make continual strides toward internal improvements, which Noren Products has already begun doing by investing much of its capital into upgraded facilities and machinery. These improvements are streamlining the manufacturing process, resulting in better products, faster delivery and lower costs for the customer.
Customers will also find a totally revamped, easy-to-navigate Web site and a new Thermal Management Group to help solve their heat issues with more targeted results.
When you call Noren Products, you can expect to hear from an actual human being on the other end - not one of those pesky answering systems that have become all too standard - because Noren prides itself on sparking a genuine connection with each and every one of its patrons.
For a tech company in the 21st century, that's downright revolutionary. For Noren Products, it's just the way things ought to be - and at least one system that needs no tinkering.
ABOUT NOREN PRODUCTS INC.
Founded in 1968 and headquartered in Menlo Park, California, Noren Products Inc. manufactures four product lines based on Phase Change Technology, using the expertise and knowledge of its renowned design and engineering staff. The company provides high-end service to a multitude of industries, including telecommunications, computers, waste water management, food processing, automation controls, power electronics, robotic controls, plastic molds, hydraulic elevators, recording studio, video editing and more. This thermal-solution-oriented philosophy, coupled with a commitment to ethical business practices, has earned the company the freedom to think outside the box with customer satisfaction always first in mind.
