Noble Systems Is Preferred Contact Center Software Provider for America's Leading Retailers
Contact center technology leader is trusted partner for national retailers in fashion, specialty apparel, jewelry, pharmaceuticals, household goods and more
Atlanta, GA - December 7, 2010: Noble Systems Corporation, a global leader in contact center technology solutions, today announced that its software and services are an integral part of the credit card operations of many of the largest retail operations in the U.S. Noble Systems' client roster currently includes the nation's largest outdoors outfitter and largest specialty jeweler, as well as a leading fashion retailer and a leading drug store chain. Combined with the rest of Noble Systems' regional and independent retailer clients, the group ensures Noble's place at the forefront of a resurging industry.
"By constantly innovating and staying ahead of demand, Noble Systems has maintained a strong presence in the retail accounts-recovery market," said Chris Hodges, Senior Vice-President of Sales for Noble Systems. "Our success in this market, despite its volatility and reorganization in recent years, is a testament to our ability to anticipate and serve client needs."
According to the Wall Street Journal, balances on retailer credit cards totaled $94 billion in 2009 and card usage has increased in 2010. The amount charged on credit cards as of September of 2010 was already six percent higher than in all of 2009. Contact center management solutions from Noble improve the accounts recovery operations of retailers by increasing right-party contacts, enhancing agent productivity and improving overall collections results.
About Noble Systems®
Noble Systems Corporation is a global provider of contact center technology solutions, delivering systems since 1989. Every day, millions of contacts are made by agents at 4,000+ installations worldwide using the Noble® platforms for inbound/outbound/blended communications. The scalable, integrated Noble solutions include ACD and predictive dialing; unified contact processing for voice, email, and web; and integrated IVR, digital recording, messaging, quality control/monitoring systems, scripting, and real-time reporting and management tools. Noble Systems (Atlanta, GA) pioneered an open, scalable, fully-distributed platform. For more information on this item or the company, contact Lee Allum at 1.888.866.2538 x538 or visit www.noblesys.com.
For more information on this news release,
or for other company data, please contact
Noble Systems Corporation:
Mr. Lee Allum, VP Marketing
Noble Systems Corporation
1.888.8.NOBLE.8 (1.888.866.2538) x538
lallum@noblesys.com
