Neuf Cegetel Adds Cegetel Voice Operations onto Amdocs Service Mediation Manager
Share:
BOULOGNE, France and ST. LOUIS, March 14 -- Neuf Cegetel, the leading alternative telecom operator of the most advanced all-IP network in France, and Amdocs (NYSE:DOX), the leading provider of software and services to enable integrated customer management and the intentional customer experience(TM), today announced the successful expansion of Neuf Cegetel's Amdocs Service Mediation Manager platform to support mediation operations at Cegetel, the operator's most recent acquisition. This marks the eighth mediation system that Amdocs is replacing at Neuf Cegetel as the service provider consolidates voice and data mediation support across its acquired entities and new multi-play lines of business.
Amdocs Service Mediation Manager is a single convergent mediation system for all types of networks and services. It serves as a network-abstraction layer for both operations and business support systems (OSS and BSS), transforming network data into business information and providing a complete view of information related to network services. As a result, providers can introduce new services rapidly, offer multiple payment models and reduce their total cost of ownership. Initially deployed at Neuf Cegetel in 2003 to support data mediation, Amdocs Service Mediation Manager now interfaces with the operator's legacy voice networks and provides convergent mediation across its wireline, wireless, broadband Internet and IP-based voice and TV offerings.
"Amdocs Service Mediation Manager gives us time-to-market advantages for next generation and multi-play services," said Eric Iooss, Director of Information Systems at Neuf Cegetel. "Its comprehensive out-of-box functionality and inherent flexibility also enables us to support increasingly larger traffic volumes while driving down ownership costs."
Far from being just a pipe for transferring data, Amdocs Service Mediation Manager can process large volumes of call detail records (CDRs) per day -- enhancing the data to produce business information that supports different processes at various BSS & OSS systems. At Cegetel, Amdocs Service Mediation Manager collects approximately 150 million CDRs per day and processes them into 400 million information-enhanced CDRs. The information produced is being used by multiple Neuf Cegetel systems, including billing systems supporting residential, corporate, interconnect and wholesale segments, and business intelligence systems.
"We are happy to see another project successfully delivered at Neuf Cegetel, helping the service provider create an optimal experience for its customers, thus setting itself apart from the competition," said Michael Matthews, chief marketing officer of Amdocs. "As leading industry players such as Neuf Cegetel consolidate to offer growing service convergence, Amdocs Service Mediation Manager gives them the business agility to deliver multi- play bundles for a unique customer experience, while cost-efficiently supporting the associated myriad of mediation needs."
About Neuf Cegetel
Neuf Cegetel is the leading alternative operator in France. The group operates its own national network infrastructure, comprising nearly 45,000 kilometres of optical fibres, and has invested heavily in the roll-out of its DSL access network with a presence in over 1,000 subscriber connection units. This means that Neuf Cegetel is in a position to produce its own broadband services, control their costs and quality and sell them directly to 70% of the target population. It is present in all segments of the market, providing a wide range of innovative services to over 4 million residential customers, including 2.2 million broadband customers. More than 139,000 corporate sites are connected to its network and 200 telecoms and internet service providers benefit from its wholesale services. Neuf Cegetel, whose two key shareholders are the Louis Dreyfus and SFR groups, generated revenues of 2,897 million euros in 2006.
About Amdocs
Amdocs combines innovative software and services with deep business knowledge to accelerate implementation of integrated customer management by the world's leading service providers. By delivering a comprehensive portfolio of software and services that spans the customer lifecycle, Amdocs enables service companies to deliver an intentional customer experience(TM), which results in stronger, more profitable customer relationships. Service providers also benefit from a rapid return on investment, lower total cost of ownership and improved operational efficiencies. A global company with revenue of $2.48 billion in fiscal 2006, Amdocs has over 16,000 employees and serves customers in more than 50 countries around the world. For more information, visit Amdocs at http://www.amdocs.com/
Source: Amdocs
CONTACT:
Nicolas Chatin,
Neuf Cegetel,
+33-(0)1-7018-9675,
presse@neufcegetel.info
Runi Krishnamurty,
Access Communications,
+1-917-522-3507,
rkrishnamurty@accesspr.com, for Amdocs
Web site: http://www.amdocs.com/
