Kodak Enhances Picture Kiosk Support in Latin America through Deal with IBM Services
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SAO PAULO, BRAZIL - 10 Sep 2007: Kodak (NYSE: EK) has signed an agreement with IBM (NYSE: IBM) to perform hardware and software support services for its KODAK Picture Kiosks in Argentina, Brazil, Chile, Colombia, Venezuela and Peru.
Under the agreement signed in June, IBM will provide help desk support for all six countries from call centers in Argentina and Brazil. IBM also will create virtual project offices in each country and provide on-site support for the kiosks at retail locations.
With IBM providing support for the significant growth of the KODAK Picture Kiosk installations throughout the region, Kodak will be able to improve service for retail customers.
About Kodak
Kodak is the world's foremost imaging innovator. With sales of $10.7 billion in 2006, the company is committed to a digitally oriented growth strategy focused on helping people better use meaningful images and information in their life and work. Consumers use Kodak's system of digital and traditional products and services to take, print and share their pictures anytime, anywhere; Businesses effectively communicate with customers worldwide using KODAK solutions for prepress, conventional and digital printing and document imaging; and Creative Professionals rely on KODAK technology to uniquely tell their story through moving or still images.
For further information, visit kodak.com
About IBM Services
For further information, visit www.ibm.com/services
Contact(s) information
Jay Cadmus
IBM Media Relations
914-765-6089
jcadmus@us.ibm.com
Nancy Carr
Kodak
585-781-9121
nancy.carr@kodak.com
