Independent Analyst Firm Cites Open Text as a Leader in Enterprise Content Management

Comprehensive Report Evaluates Vendors' Strategies and Products Across 60 Criteria

Chicago, IL - 2007-11-20 - Open Text(TM) Corporation (NASDAQ: OTEX, TSX: OTC), a global leader in enterprise content management (ECM), announced today that analyst firm Forrester Research, Inc. (Nasdaq: FORR) has named Open Text a Leader in The Forrester Wave(TM): Enterprise Content Management Suites, Q4 2007, published on November 9, 2007 and authored by Kyle McNabb with Connie Moore and Diana Levitt. Open Text was the only pure-play ECM software vendor to be named a leader of the 11 companies included in the study.

Forrester's report takes a comprehensive look into the ECM space, offering particular focus on key industry trends that directly affect the need for ECM solutions within organizations. According to the report, "Developing a strategy for enterprise content is tough enough for I&KM [Information and knowledge management] pros who have to prioritize IT consolidation needs, content risk concerns, and the transactional, business, and persuasive content needs of the enterprise."

Open Text's ECM strategy and offering was evaluated against approximately 60 criteria. In a summary, the report states that: "Open Text Livelink ECM shows great breadth and depth, with strong scoring in core ECM capabilities - document imaging, document management, records management, and content archiving - plus good support for web content management and digital asset management...Livelink ECM provides good business process management, enterprise search, email archiving, and collaboration technology to help make it an ECM suites Leader."

Additionally, the report states that, "Open Text's combination of core ECM capabilities, including content integration and email archiving technology make it a good choice for enterprises wanting to archive and retain their content. Open Text created additional integration with Microsoft Office SharePoint Server to tackle the content archiving and retention needs of enterprises wanting to deploy SharePoint to their employees. And Open Text has a substantial portfolio addressing the document management and archival needs manufacturers have with their SAP implementations."

"Our strategy of delivering an integrated product offering with strong ties to the IT ecosystem including Microsoft, SAP and Oracle is providing great ROI for our customers," said Kirk Roberts, President, Livelink ECM Division at Open Text. "It is the unique combination of a leading product set along with unparalleled expertise on exploiting the value of business content that continues to separate us from our peers. We are pleased to see recognition of our status in the Forrester Wave."

Continued Industry Recognition
Forrester's recognition follows Open Text's positioning in the Leaders Quadrant in Gartner, Inc.'s most recent Magic* Quadrant for Enterprise Content Management, 2007, co-authored by Karen Shegda, et al, which was released in September. Open Text was also recognized as one of the Companies that Matter most in the digital content industry in EContent Magazine's just-released EContent 100 list.

To view an excerpt of The Forrester Wave(TM): Enterprise Content Management Suites, Q4 2007, go to

About Open Text
Open Text, an enterprise software company and leader in enterprise content management, helps organizations manage and gain the true value of their business content. Open Text brings two decades of expertise supporting 46,000 customers and millions of users in 114 countries. Working with our customers and partners, we bring together leading Content Experts(TM) to help organizations capture and preserve corporate memory, increase brand equity, automate processes, mitigate risk, manage compliance and improve competitiveness. For more information, visit

* The Magic Quadrant is copyrighted 2007 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

For more information, please contact
Richard Maganini
Open Text Corporation
+1-847-267-9330 ext.4266

Michele Stevenson
Open Text Corporation
+1-519-888-7111 ext.2594

Brian Edwards
McKenzie Worldwide

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