HDI forms alliances with European companies.
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Press Release Summary:
HDI has announced that its parent company, Think Service, Inc., has contracted with the Help Desk Institute Nordic Oy, the Nordic Institute for Professionals AB/Support Services Institute, and Normacom/HDI Eastern Europe. Through the alliances, all 3 companies will offer HDI Certification and training courses for IT support professionals, HDI Support Center Certification, and the HDI Customer Satisfaction Index service.
Original Press Release:
HDI Continues to Expand Global Reach with New Operations in Europe
HDI Continues to Expand Global Reach With New Operations in Europe
COLORADO SPRINGS, Colo., Aug. 28 / / -- HDI (http://www.thinkhdi.com/), the world's largest membership association for IT help desk and service management professionals, and the premier certification body for the industry, today announced new strategic alliances that bring HDI's training, certification, benchmarking and best practices offerings for the IT support industry to Europe.
HDI's parent company, Think Service, Inc., has contracted with the following companies: Help Desk Institute Nordic Oy (http://hdin.net/) will serve Finland. Nordic Institute for Professionals AB / Support Services Institute (SSI) (http://www.supportinst.com/) will provide HDI products and services to Sweden, Denmark and Norway. Normacom / HDI Eastern Europe (http://hdi-ee.com/) is the authorized HDI distributor for the Czech Republic, Slovakia, Hungary, Russia, Croatia, Slovenia, Bulgaria, Romania, Serbia, Bosnia, Herzegovina, Albania, Montenegro, Macedonia, Lithuania, Belarus, Estonia, Latvia, Ukraine, Turkey and Georgia.
All three companies will offer HDI Certification and training courses for IT support professionals, HDI Support Center Certification and the HDI Customer Satisfaction Index service.
This recent expansion builds upon HDI's global strategy. HDI has existing relationships in the Middle East, Africa, Japan, Australia and Brazil.
"Through our new alliances in Europe, HDI continues to meet its mission of leading and promoting the industry and empowering the IT help desk and service management profession on a global scale, with internationally recognized, standards-based best practices, benchmarking, certification and training programs," said Peggy Libbey, president and chief operating officer, HDI.
About HDI
HDI, a Think Service, Inc. company, is the world's largest IT service and support membership association and the industry's premier certification and training body. Guided by an international panel of industry experts and practitioners, HDI is the leading resource for help desk/support center emerging trends and best practices. HDI provides members with a vast repository of resources, networking opportunities and the largest industry event - the HDI Annual Conference and Expo. Headquartered in Colorado Springs, Colo., USA, HDI offers training in multiple languages and countries. For more information, visit www.thinkhdi.com/ or call +1 719.268.0174. (Think Service, Inc. and HDI are not affiliated with Customers International Limited or HDI Europe.)
Source: HDI
CONTACT: Allison Wroe, HDI, +1-719-785-5355, awroe@thinkhdi.com
Web site: www.thinkhdi.com/
http://hdin.net/
http://www.supportinst.com/
http://hdi-ee.com/
