GasForce Selects ServicePower
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Will Implement Service Chain Optimization Solution to Schedule 300 Mobile Service Engineers
ANNAPOLIS, Md.-- ServicePower, which offers tools that enable optimized service execution across the entire service chain, today announced that its Software Division has signed an agreement with GasForce to provide its leading intelligent service chain optimization solution to schedule 300 mobile service engineers. GasForce is the UK's only national provider of gas maintenance, installation, and breakdown services for commercial, industrial, and public service premises. The initial implementation will provide optimization and territory planning for their mobile service engineers and will be integrated into the existing GasForce Siclops service management system.
"We chose ServicePower after seeing the significant benefits their product has generated for other companies in our sector," commented Ian Darbyshire, managing director of GasForce. "ServicePower has the experience of large installations and I am confident that their solution will be an important tool in helping us achieve our growth targets."
"We are very pleased that GasForce selected us to help them meet their targets while continuing to deliver the very highest customer service standards," said David Brisco, CEO of ServicePower. "This win is further evidence of our strong presence in the UK heating sector."
About ServicePower
ServicePower (LSE: SVR) offers tools that enable optimized service execution across the entire service chain. The company provides the most widely used artificial intelligence based field service scheduling application in the world. ServicePower solutions, offered throughout the U.S., Canada, the UK, and Europe, allow companies to locate their directly employed field resources in particular geographical areas and supplement their coverage with a network of independent, authorized servicers in other areas. The routes for both the company's field resources and the independent servicers are optimized by ServicePower's technology to ensure the right balance between service and cost. ServicePower also provides warranty chain management, call center services, and analytics for manufacturers, third-party administrators, and retailers. ServicePower's customers include innovative, world leading companies such as Argos, Avaya, GE, Hitachi, Sanyo, Sharp, and Siemens. For more information, visit www.servicepower.com
About GasForce
GasForce is the UK's only national provider of gas maintenance, installation and breakdown services for commercial, industrial and public service premises. Formerly part of British Gas and now owned by Connaught plc, GasForce specializes in providing gas compliance and emergency response services to local businesses. Visit gasforce.com for more information.
Contacts
Carolyn Fuller,
011 44 20 8783 1660,
carolyn.fuller@btinternet.com, for ServicePower
Clare Moulton,
603-882-2135,
mcmcorp@tiac.net, for ServicePower
