Gary Herron Joins Crestron as Director of Customer Support
Crestron Enhances Customer Service & Technical Support Experience; Hires New Director of Customer Support
Rockleigh, NJ, November 10, 2010 - Crestron today announced the appointment of Gary Herron as its new Director of Customer Support. Herron will be responsible for leading the customer service and technical support departments. The award-winning True Blue team is committed to supporting Crestron dealers and programmers, enabling them to deliver the best technology solutions and client care on the planet.
Herron has 20 years experience in sales, operations and customer service. Prior to joining Crestron, Herron was Director of Sales Customer Support at LG Electronics where he lead the Customer Support and Order Fulfillment departments supporting the sales organization's home appliance, home electronics and commercial air conditioning divisions for all national and regional accounts in the US for the North American region.
"Customer support is just as important as engineering and product development," said Rich Sasson, Crestron Director of Technical Services. "Supporting our dealers by getting them the information they need quickly and accurately is vital so they can satisfy their customers. Bringing Gary on board demonstrates our commitment to building relationships that drive business for our dealers."
Herron's strength in management will ensure a quality experience for dealers each time they call Crestron. His skill set conveys his commitment to solid leadership and organization.
"I am thrilled to join Crestron and manage our customer service and technical support division," said Herron. "My goal is to drive customer satisfaction which allow for our dealers to complete more jobs faster and grow their businesses."
Joyce Essig
Public Relations Manager
Office: 800.237.2041 x10439
Fax: 201.767.1902
Email: jessig@crestron.com
Cell: 201-281-1635
