First Citizens Bank Launches New Business Online Banking Service Powered by Financial Fusion
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Financial Fusion® Technology Provides Business Customers Comprehensive Functionality and Ease of Use
SAN DIEGO, NACHA Payments 2006 Conference, May 8 // -- Financial Fusion, a subsidiary of Sybase, Inc. (NYSE:SY) and a leading provider of online banking and payments solutions, today announced that First Citizens Bank has implemented the Financial Fusion Server(TM) platform and the Financial Fusion Corporate Banking Solution for its new business online banking service.
"Initial feedback from our customers indicates our system is the most usable business online banking system they have seen in the market," said Joe Cooper, executive vice president of technology and operations for First Citizens Bank. "As a result of the Financial Fusion implementation, our call center volume is down and usage of advanced transaction services is up. Financial Fusion has been an invaluable partner in our online banking initiatives and we look forward to continuing our success together in the years to come."
The industry-leading Financial Fusion Server platform is host to both the consumer and business online banking systems at First Citizens Bank. Financial Fusion's Corporate Banking Solution provides First Citizens Bank customers access to a comprehensive feature set for cash management including Automated Clearing House (ACH) payments, domestic and international wires, cash concentration, lockbox and image-enabled positive pay, all in a single, easy-to-use interface. In addition, with the advanced provisioning tools provided by Financial Fusion, First Citizens Bank can easily tailor the experience of each customer segment and individual business to meet its specific needs.
"Leading financial organizations like First Citizens Bank demand the most flexible, feature-rich solutions in the industry," said Raj Nathan, Ph.D, senior vice president, Sybase. "We are happy to see that our ongoing investments in innovative online banking solutions are paying off through successful deployments of our solutions and their positive acceptance in the marketplace. This underscores the robust nature of our platform to meet the needs of the most sophisticated financial institutions."
About Financial Fusion, Inc.
Financial Fusion provides online banking, payments and financial messaging solutions to more than 200 of the world's leading financial institutions. Global alliance partners include IBM, Sun Microsystems, and SWIFT. The company supplies service and support in 60 countries and is a wholly owned subsidiary of Sybase, Inc. Additional information about Financial Fusion is available at www.financialfusion.com.
About First Citizens Bank
Founded in 1898 and headquartered in Raleigh, N.C., First Citizens Bank operates 339 branches in more than 200 cities and towns in North Carolina, Virginia, West Virginia, Maryland and Tennessee. Its parent company, First Citizens BancShares (NASDAQ:FCNCA), has $ 15.1 billion in assets. BancShares' other bank subsidiary, IronStone Bank, has 54 offices in Georgia, Florida, Arizona, California, Colorado, New Mexico, Oregon, Texas and Washington. For more information about First Citizens and its services, call toll-free 1-888-FC-DIRECT (1-888-323-4732) or visit the bank's Web site, firstcitizens.com.
NOTE: Financial Fusion, Financial Fusion Server and the Financial Fusion logo are trademarks of Financial Fusion, Inc. ® indicates registration in the United States of America. All other company and product names mentioned may be trademarks of the respective companies with which they are associated.
Source: Sybase, Inc.
CONTACT: Lorna Fernandes, +1-925-236-4107, or lorna.fernandes@sybase.com, or Joan Fronske, +1-925-236-4893, or joan.fronske@sybase.com, both of Sybase Inc.
Web site: http://www.sybase.com/
http://www.financialfusion.com/
