Eriez® 5-Star Service® Now Offering One Year Warranties on Rotor Repairs
Erie, PA - Eriez® 5-Star Service® now offers one year “as new” warranties with every eddy current separator rotor repair job. These repairs effectively extend the overall life of the rotor and get the customer’s eddy current separator quickly back up and running.
"When a rotor is down, operators lose all ability to run product on their eddy current separator,” says Eric Taylor, Supervisor-Remanufacturing Services. “In this critical situation, finding an experienced and dependable service partner is essential.” He adds, “Customers who trust Eriez 5-Star Service with the important job of repairing their rotor can feel confident knowing we test run all repaired rotors for a minimum of a two-hour break-in period and stand behind every job with a one-year ‘as new’ warranty.”
Eriez’ 15,000-square-foot 5-Star Service Center is located in Erie, PA. For situations in which it’s inconvenient or impractical to ship equipment to Eriez, on-site field service is available anytime, even on short notice. All of the same benefits and warranties apply for on-site service.
Eriez also offers complete eddy current separator rebuilds. A typical eddy current rebuild job includes repairing shaft end damage, replacing hubs, bearings, shell and wrap, and balancing the rotor. When the rebuild is complete, Eriez’ trained 5-Star Service technicians thoroughly test and certify all equipment to ensure quality before shipping it back to the customer.
Eddy current separators are just one example of processing equipment Eriez 5-Star Service repairs/rebuilds. Other equipment includes magnetic separators, feeders, conveyors, screeners and classifiers, metal detectors, lifting magnets, magnetic coolant cleaners, magnetic belt conveyors, magnetic chip and parts conveyors and more.
To learn more about Eriez 5-Star Service and the rotor repair program, visit http://erieznews.com/nr380. The Eriez team is also available 24/7 through the 5-Star Service hotline at 1-888-999-ERIEZ (3743).
Eriez is recognized as world authority in separation technologies. The company’s magnetic lift and separation, metal detection, fluid filtration, flotation, materials feeding, screening, conveying and controlling equipment have application in the process, metalworking, packaging, plastics, rubber, recycling, food, mining, aggregate and textile industries. Eriez manufactures and markets these products through 12 international facilities located on six continents. For more information, call toll-free (888) 300-ERIEZ (3743) within the U.S. and Canada. For online users, visit www.eriez.com or send email to eriez@eriez.com. Eriez World Headquarters is located at 2200 Asbury Road, Erie, PA 16506.
Contact:
John Blicha,
Eriez
jblicha@eriez.com
