Electrograph Opens Factory Authorized Service Center in Los Angeles Area
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HAUPPAUGE, N.Y., Jan. 29: Electrograph Systems, Inc., one of the nation's largest display technology distributors, today announced the opening of a factory-authorized service center in City of Industry, California (Los Angeles area). Attained as part of Electrograph's June 2006 acquisition of International Computer Graphics (ICG), the service expansion enables Electrograph to provide complete value-added service coverage to its reseller customers from coast-to-coast.
"The expansion of our services division is an important component of our strategy as a value-added distributor," said Electrograph CEO, Alan Marc Smith. "As part of our integration of ICG, we are introducing many aspects of our VAD model into their business and the service center is one of the steps in that process."
"We've listened to our customers in round tables and through our sales organization and one constant theme is the need for high quality service providers in the marketplace," explained Sam Taylor, president of Electrograph Systems, Inc. "Electrograph wants to provide more than just a box to our resellers -- we are establishing value-added repair services to help our resellers increase their customer satisfaction and retention."
As a result of the Los Angeles opening, Electrograph will now have two factory-authorized service centers, the other located on the East Coast on Long Island in New York. Electrograph's service authorizations include leading manufacturers such as Pioneer, Panasonic, NEC, Philips, LG/Zenith and Samsung.
About Electrograph
Founded in 1982, Electrograph Systems, Inc. is a leading national distributor of display technology solutions, including plasma displays, LCD displays, LCD and DLP(TM) projectors, and other specialty displays. With fourteen regional offices, ten distribution centers and a network of more than 5,000 reseller partners and integrators, Electrograph is one of the largest plasma display distributors in the U.S. and is the only distributor to operate a certified ICIA nationwide sales and service network. The company specializes in display, audio, connectivity and other complementary technologies for both the consumer and commercial markets.
In February 2006, Electrograph acquired ActiveLight, a leading value-added distributor of display solutions to the professional A/V market; and CineLight, a leading, value-added distributor of display products to the home theater market. In June 2006, Electrograph acquired International Computer Graphics (ICG), one of North America's top specialty distributors of LCD, plasma and desktop displays, digital imaging peripherals and A/V presentation products. For more information, visit the company's website at http://electrograph.com/.
Electrograph Systems is a registered trademark of Electrograph Systems, Inc. in the USA. All other brand names, product names or trademarks belong to their respective holders.
Source: Electrograph Systems, Inc.
CONTACT: Melody Craigmyle, Electrograph Systems, Inc., +1-443-797-1245, mcraigmyle@electrograph.com; or Traci Schaefer, TLS Communications, Inc.,
+1-630-269-4567, tschaefer@tlscommunications.com
Web site: http://electrograph.com/
