BMC Delivers Strong BSM Support for Strategic Partners


SAN FRANCISCO and HOUSTON, Aug. 30 /PRNewswire-FirstCall/ -- As part of its largest-ever BMC UserWorld event, BMC Software (NYSE:BMC) today marked the continued success of its BSM Partner Certification Program, a unique industry effort designed to support and spotlight BSM Certified Partners that have demonstrated exceptional capabilities and capacity to sell, market, implement and deliver the value of BSM solutions to customers. Given only to the most qualified organizations, the BSM Certification helps partners increase margin and market share as a preferred BSM provider.

Recognized for their expertise in BMC solutions, project management, and the IT Infrastructure Library (ITIL), BSM Certified Partners understand the multiple dimensions of BSM -- best practice IT processes, automated technology management, and a shared view of how IT services support business priorities. Moreover, BSM Certification assures customers that partners can successfully deploy robust BSM solutions that help customers reduce cost, lower risk, and support business growth and flexibility.

"For three years, BMC has been the BSM visionary driving the industry to recognize the importance of aligning IT and business priorities," said Lori Cook, Vice President, Worldwide Professional Services, Channels and Alliances, BMC Software. "Our partners help us make the promise of BSM a reality in the customer environment. Many of them have committed their businesses and resources to growing our BSM strategy, attaining the rigorous BSM Certification and proving their mastery of BSM across countless implementations and significant customer successes."

BSM Certification requires that partners exhibit a mastery of ITIL and core BSM solution areas, including Asset Management and Discovery, Change and Configuration Management, Incident and Problem management, and Service Impact and Event Management. To achieve certification, partners must have staff that has achieved ITIL, Project Management Institute (PMI) or PRINCE2, Remedy, and Marimba certifications. Additionally, partners achieving BSM Certification accrue financial and operational benefits, above those already provided through the BMC Partner Network, including improved subcontract rates from BMC Professional Services and preferred status, a dedicated BMC customer technical support advocate, and participation in partner forums and councils.

As BSM continues to gain influence in the enterprise systems management market coupled with BMC's most recent product integrations and BSM solution announcements, partners continue to support BMC and the BSM approach. For more information on BMC's latest product announcements, please visit bmc.com/news_events.

BMC Global Partner Support for BSM

CSC BRASIL

"Being the first Latin American company to receive BSM certification clearly demonstrates to the Brazilian market our commitment, knowledge, capabilities, and expertise in BMC solutions," said Mario Gajanigo, General Manager of Enterprise Service Management, CSC BRASIL. "BSM Certification on July 2005 was a cornerstone in our growth strategy for the enterprise system management market in Brasil."

KOAN-IT

"Becoming BSM Certified has helped distinguish KOAN-IT from our competitors," said Peter Pranschke, President and CEO of KOAN-IT Corp. "The certification is an independent quality stamp and our customers recognize the investment we've made to be able to effectively and efficiently implement BSM solutions on their behalf. As the only certified BSM solution provider in Canada, KOAN-IT has been the preferred BMC partner for customers looking for a company capable of delivering the depth of product experience and IT Service Management domain knowledge to make BSM a reality."

Maryville Technologies

"BSM is key to Maryville's business -- it's what we have been delivering to customers since our inception," said Kevin Mallot, Director of Client Services, Maryville Technologies. "Not only does BMC Software offer the most integrated BSM solutions and most advanced configuration management database (CMDB), they have given us a seal of approval with the BSM Certification assuring the quality of our work and capabilities with customers.

Materna

"BSM is a proven approach to effectively managing IT from the perspective of the business. With the BSM Certification, we have proven our expertise in BSM giving our customers confidence in our capabilities in even the most complex implementations," said Guido Spieckerman, Director Competence Center Service Management, Materna. "BSM is a key part of our growth strategy, and the BMC enablement programs, such as the BSM Certification, have helped us differentiate our capabilities and win in competitive bid situations further expanding our market reach in EMEA."

Planwell

"BSM has been a catalyst, which has allowed Planwell to refocus its ITSM and ITIL services into a BSM delivery model to deliver significant benefits to our customers," said Matthew Barnier, Managing Director, Planwell Technology. "Planwell has embraced BMC's BSM strategy and made a significant investment in BSM delivery. BSM Certification and BMC's annual evaluation and certification process, not only creates enterprise value for Planwell, but demonstrates commitment to our mutual BSM customers and supports their investment in BMC solutions."

Seamless Technologies

"Seamless Technologies was BSM certified in the first week of BMC's BSM Certification program when it was launched two years ago. Our core competency is to help customers achieve operational and business value from strategically designed and managed IT services, so our capability was measured well by the BSM certification program," said Kevin Johnson, CEO, Seamless Technologies. "BSM is exactly what the market needed: a widely communicated and easily understood strategy for IT-business alignment, which maps to an industry standard, like ITIL, and provides coordinated process harmony across a CMDB. Seamless products, packages and services compress the customers time-to-value which has resulted in strong demand for our solutions."

About BMC Software

BMC Software is a leading global provider of enterprise management solutions that empower companies to manage their IT infrastructure from a business perspective. Delivering Business Service Management, BMC solutions span enterprise systems, applications, databases and service management. Founded in 1980, BMC posted fiscal 2006 revenues of more than $1.49 billion. For more information, visit www.bmc.com.

Source: BMC Software, Inc.

CONTACT: Jessica Walker of BMC Software, Inc., +1-713-918-4482, or jessica_walker@BMC.com ; or Ian Yellin of Waggener Edstrom, +1-415-547-7037, or iany@waggeneredstrom.com , for BMC Software, Inc.

Web site: www.bmc.com/

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