Astea International Teams with Microsoft to Provide Revolutionary Solutions for Service-Centric Companies in Key Industry Verticals
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Collaboration includes integration of Astea's Premier Service Lifecycle Management Solutions with Microsoft Dynamics GP® and Microsoft Dynamics AX®
HORSHAM, Pa., July 6 // -- Astea International Inc. (NASDAQ:ATEA), a global provider of service lifecycle management software solutions, today announced that they have formed a strategic alliance with Microsoft Corporation to provide integrated Service Lifecycle Management solutions with Microsoft Dynamics GP® and Microsoft Dynamics AX®. Already a Microsoft Gold Certified Partner, with competencies in ISV (Independent Software Vendor)/Software and Mobility Solutions, Astea is expanding its footprint by now offering premier ERP solutions, from Microsoft, to deliver end-to-end enterprise solutions for companies that sell, service and support capital equipment.
By tightly integrating their solutions with Microsoft Dynamics GP® and Microsoft Dynamics AX®, Astea will be able to offer organizations, of any size, the ability to leverage best-in-class field service solutions with leading-edge, highly adaptable ERP solutions from Microsoft. Astea will now be able to offer a seamless end-to-end solution, addressing both back-office and front-office needs to existing and new customers. Additionally, organizations will be able to leverage Astea's 26 years of domain expertise to optimize and streamline their operations for increased productivity, higher revenues, and ultimately improved customer satisfaction.
Astea provides customer-centric solutions, built on the Microsoft .NET platform, that address the unique needs of companies that manage capital equipment, mission-critical assets, and human capital. The Astea Alliance suite supports the complete service lifecycle, from lead generation and project quotation to service and billing through asset retirement. With the recent acquisition of FieldCentrix, Astea complements its existing portfolio with the industry's leading mobile field service execution solutions. Astea is helping companies drive even higher levels of customer satisfaction with faster response times and proactive communication, creating a seamless, consistent and highly personalized experience at every customer relationship touch point.
Astea plans on integrating both their on-demand and on-premise solutions with Microsoft Dynamics to address a growing demand in the field service industry and to target this offering to key verticals such as information technology, telecommunications, instruments and controls, business systems, HVAC, industrial equipment manufacturing, and medical devices.
"We are extremely pleased to expand and deepen our relationship with Microsoft and broaden our portfolio of offerings. This alliance strengthens and extends our ability to offer more value-added solutions and services to help our customers achieve financial and operational benefits as well as a competitive advantage," said Zack Bergreen, Chairman and CEO, Astea International.
"Microsoft is focused on enabling partners to deliver vertical-specific solutions deeply integrated with Microsoft Dynamics. We're pleased that Astea, a Gold Certified Microsoft ISV, is building on the firm foundation of Microsoft Dynamics to provide deeper value to companies with industry-specific needs," said Glenn Bray, Senior Director of Industry Strategy and Solutions, Microsoft Business Solutions.
About Astea International
Astea International (NASDAQ:ATEA) is a global provider of service management software that addresses the unique needs of companies who manage capital equipment, mission critical assets and human capital. The Astea Alliance suite supports the complete service lifecycle, from lead generation and project quotation to service and billing through asset retirement. It integrates and optimizes critical business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, and Sales & Marketing. Astea extends its application suite with portal, business intelligence, dynamic scheduling and mobile solutions. Since its inception in 1979, Astea has licensed applications to companies in a wide range of sectors including information technology, telecommunications, instruments and controls, business systems, and medical devices.
http://www.astea.com/. Service Smart. Enterprise Proven.
Astea and Astea Alliance are trademarks of Astea International Inc. All other company and product names contained herein are trademarks of the respective holders.
Source: Astea International Inc.
CONTACT: Company Contact: Debbie Geiger, Vice President of Marketing,
Astea International Inc., +1-215-682-2500, dgeiger@astea.com; or Media
Contact: Corinne Sheehan, Corporate Ink, +1-617-969-9192,
csheehan@corporateink.com, for Astea International Inc.
Web site: http://www.astea.com/
