Amcat Corporate
Oklahoma City, OK 73104
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Contact Center Software supports distributed operations.
Featuring modular, open architecture, Amcat Interactions provides ACD, IVR, inbound call handling, predictive dialing, email, and SMS. Contact centers are not restricted by artificial or outdated architectural barriers and can utilize platform to view, manage, and allocate all human resources as single pool rather than individual locations or entities. Expanding to thousands of agents, program...
Read More »Contact Center Software enables adapatable migration to IP.
Enterprise IP contact center model, Amcat Interactions, is adaptable to changing business requirements. Built to Contact Center Software without Boundaries(TM) design, scalable solution incorporates support for multi-location, distributed, or home-based agents; promotes agent visibility as well as control over agents and resources; and enables company-wide customer communications. Other features...
Read More »Contact Center Software supports distributed operations.
Featuring modular, open architecture, Amcat Interactions provides ACD, IVR, inbound call handling, predictive dialing, email, and SMS. Contact centers are not restricted by artificial or outdated architectural barriers and can utilize platform to view, manage, and allocate all human resources as single pool rather than individual locations or entities. Expanding to thousands of agents, program...
Read More »Contact Center Software enables adapatable migration to IP.
Enterprise IP contact center model, Amcat Interactions, is adaptable to changing business requirements. Built to Contact Center Software without Boundaries(TM) design, scalable solution incorporates support for multi-location, distributed, or home-based agents; promotes agent visibility as well as control over agents and resources; and enables company-wide customer communications. Other features...
Read More »