Digital Fuel Technologies Inc.
San Mateo, CA 94404
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Software manages service costs and billing.
With ability to offer and manage service price plans, ServiceFlow(TM) Cost Management for business service management automates service cost management processes. It enables calculation and allocation of cost by services and customers, manages service and cost margins, and facilitates comparison of actual service costs to budget. Software allows corporate and government users to chargeback...
Read More »Software helps manage Service Level Agreements.
ServiceFlow v5.0 facilitates management of Service Level Agreements (SLA) and other contractual and business obligations critical to delivery of IT and business services. It offers flexibility of SLA management automation and features visual modeling user interface for definition of SLA Business-Logic and Data-Source mapping. Additional features include business report templates, reporting with...
Read More »SLA Management Webinar Hosted by Digital Fuel: 'Living Up to the Obligations in an ITO or BPO Service Agreement'
San Mateo, Calif.November 14, 2006 -- Digital Fuel, a leader in Business Service Management, is hosting a webinar featuring an analyst from Forrester Research, Inc. as well as Siemens Business Services entitled: After the Ink Dries: Living up to Obligations in an ITO/BPO Outsourcing Service Agreement. The webinar will focus on how to manage an outsourcing contract - including technology...
Read More »Software manages service costs and billing.
With ability to offer and manage service price plans, ServiceFlow(TM) Cost Management for business service management automates service cost management processes. It enables calculation and allocation of cost by services and customers, manages service and cost margins, and facilitates comparison of actual service costs to budget. Software allows corporate and government users to chargeback...
Read More »Software helps manage Service Level Agreements.
ServiceFlow v5.0 facilitates management of Service Level Agreements (SLA) and other contractual and business obligations critical to delivery of IT and business services. It offers flexibility of SLA management automation and features visual modeling user interface for definition of SLA Business-Logic and Data-Source mapping. Additional features include business report templates, reporting with...
Read More »SLA Management Solution by Digital Fuel Delivers Profitability and Higher Service Quality, According to Forrester Research
Siemens Business Services (SBS) manages landmark Business Process Outsourcing (BPO) and Information Technology Outsourcing (ITO) service relationship using Digital Fuel's SLAmanagement solution. SAN MATEO, Calif., (PRWEB) March 23, 2006 -- A new report from Forrester Research reaffirms what many Global 2000 customers already know about Digital Fuel, the leader in software solutions for service...
Read More »Telefonica Empresas Selects Digital Fuel for SLA Management
Digital Fuel selected to enable automation of SLA management to drive telefonica's goals of excellence in customer satisfaction and growth. San Mateo, CA (PRWEB) March 6, 2006 -- Digital Fuel, the leader in software solutions for the management of service level agreements (SLAs) and contractual obligations, today announced that Telefonica Empresas has selected Digital Fuel's SLA management...
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