LiveTime Software

Web-Based Software extends cloud deployment options.
Services

Web-Based Software extends cloud deployment options.

Web-based ITIL 3 Service Management Platform enables SaaS-based cloud deployment options such as Google App Engine, Amazon EC2, and Rackspace Cloud. Utilizing HTML5 standards, platform requires no browser plug-ins, no ActiveX components, and no client downloads and supports every major browser. It also features RESTful Web Services as primary API for Web service integrations. Search engine and...

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Software

Web Service Software enables rich mobile interactivity.

LiveTime Service Manager 5 utilizes Ajax-based components to enable Web 2.0-based interactivity including integrated spelling, online chat, and RSS feeds. Portals, JSP, dashboards, and other web-based technologies can all co-exist with this software. Solution features an Ajax-based engine to automate interactivity and XHTML compound set.

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Software

LiveTime Help Desk Helps UNIONBAY Dress up with ITIL Best Practices

Leading apparel marketing and distribution company introduces best of breed IT support across the United States with LiveTime's ITIL based service management software. Newport Beach, CA - October 30, 2006 - LiveTime Software, a leading provider of ITIL Service Management, Help Desk and Customer Support Software, today announced that LiveTime Help Desk has been selected by UNIONBAY to deliver best...

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Software

Software supports 5 core ITIL processes.

Web-based LiveTime Service Manager v4.0 supports Incident, Problem, Configuration, Change Management, and Service Level Management. It provides integrated knowledge base, management reporting, and customer self-help portal. Program integrates with 3rd party Asset Management tools such as LANDesk, Novell ZENworks, Microsoft SMS, Centennial Discovery, and LiveTime's Discovery software, for...

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Software

Network Inventory Tool tracks systems information and assets.

LiveTime Discovery network inventory tool scans, locates, synchronizes, and reports on devices including desktops, laptops, servers, routers, switches, and hubs, including the software running on them. Asset information can be securely accessed via Configuration Management Database, and software also ensures compliance with license agreements and government regulations. It enables monitoring of...

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Software

Software supports Ingres RDBMS connectivity.

J2EE-compliant LiveTime Support Desk and LiveTime Help Desk with Ingres r3 offer scalable information management. They are suited for organizations that require extra security of cluster failover for information repository. Ingres Grid Option allows LiveTime repository database nodes to attach to storage substructure, which is essential when running applications in mission critical environments.

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Web-Based Software extends cloud deployment options.
Services

Web-Based Software extends cloud deployment options.

Web-based ITIL 3 Service Management Platform enables SaaS-based cloud deployment options such as Google App Engine, Amazon EC2, and Rackspace Cloud. Utilizing HTML5 standards, platform requires no browser plug-ins, no ActiveX components, and no client downloads and supports every major browser. It also features RESTful Web Services as primary API for Web service integrations. Search engine and...

Read More »
Software

Web Service Software enables rich mobile interactivity.

LiveTime Service Manager 5 utilizes Ajax-based components to enable Web 2.0-based interactivity including integrated spelling, online chat, and RSS feeds. Portals, JSP, dashboards, and other web-based technologies can all co-exist with this software. Solution features an Ajax-based engine to automate interactivity and XHTML compound set.

Read More »
Software

LiveTime Help Desk Helps UNIONBAY Dress up with ITIL Best Practices

Leading apparel marketing and distribution company introduces best of breed IT support across the United States with LiveTime's ITIL based service management software. Newport Beach, CA - October 30, 2006 - LiveTime Software, a leading provider of ITIL Service Management, Help Desk and Customer Support Software, today announced that LiveTime Help Desk has been selected by UNIONBAY to deliver best...

Read More »
Company News

LiveTime's Service Management Software Adopted by Genus Worldwide to Implement ITIL Best Practices

Newport Beach, CA - November 6, 2006 - LiveTime Software, a leading provider of ITIL Service Management, Help Desk and Customer Support Software, today announced that LiveTime Help Desk has been successfully implemented by Genus to deliver best practice service and support to its customers. Genus is a world leader in applying quantitative genetics and biotechnology to animal breeding. Located in...

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Company News

LiveTime Advances ITIL Help Desk Support Leadership in Education Sector

LiveTime Help Desk delivers key capabilities to address educators' IT service and support challenges. Newport Beach, CA (PRWEB) (PRWEB) June 13, 2006 -- LiveTime Software, a leading provider of J2EE based Service Management software today announced several new key accounts in the K-12 and tertiary education sector. The Education sector is a complex information systems environment that demands...

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Software

Software supports 5 core ITIL processes.

Web-based LiveTime Service Manager v4.0 supports Incident, Problem, Configuration, Change Management, and Service Level Management. It provides integrated knowledge base, management reporting, and customer self-help portal. Program integrates with 3rd party Asset Management tools such as LANDesk, Novell ZENworks, Microsoft SMS, Centennial Discovery, and LiveTime's Discovery software, for...

Read More »
Company News

LiveTime Software Attains Principal Partner Status in the Sun Partner Advantage Program

http://www.livetime.com [LiveTime Software] has developed its LiveTime http://www.livetime.com/webservicedesk/Overview.html [Service Management] solutions to run seamlessly on the http://www.livetime.com/webservicedesk/OpenStandards.html [Solaris 10] Operating System (OS). LiveTime delivers open standards service management software that supports Configuration, Incident, Problem, Change and...

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Company News

LiveTime Software Builds Presence in Service Management Software Market

Strategic focus on web based, platform neutral ITIL product development wins key accounts against Unicenter and Remedy. Newport Beach, CA -- (PRWeb via WORLDVIEW) February 21, 2006 -- LiveTime Software, a leading provider of web based customer service and support software, today announced record growth in 2005. Overall, the company enjoyed more than 300 percent revenue growth during the 12-month...

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Software

Network Inventory Tool tracks systems information and assets.

LiveTime Discovery network inventory tool scans, locates, synchronizes, and reports on devices including desktops, laptops, servers, routers, switches, and hubs, including the software running on them. Asset information can be securely accessed via Configuration Management Database, and software also ensures compliance with license agreements and government regulations. It enables monitoring of...

Read More »
Company News

LiveTime Software Now Available to Public Agencies through GSA Advantage

LiveTime's new, Web-based, J2EE call center knowledge base technologies are now available to government agencies through the GSA schedule via partnership with Rave Computer Association Inc. NEWPORT BEACH, Calif., Oct. 3 /PRNewswire/ -- LiveTime Software, a leading provider of Java Enterprise Edition (JEE) based service desk software, today announced its web-based, vendor-neutral Help, Support,...

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