Sensus

Cedar Park Streamlines Customer Communication through Sensus Solutions
Test & Measurement

Cedar Park Streamlines Customer Communication through Sensus Solutions

Texas utility offers insight on usage and billing to 23,000 customers Raleigh, NC (January 17, 2019) – The City of Cedar Park, located near Austin, Texas, is changing the way it communicates with its water customers. Instead of putting an invoice in the mail and taking questions over the phone, the city has upgraded its system with technology that puts customers in the driver’s seat....

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Storm-Hardened Communication Network from Sensus Helps Utilities Weather Winter Blast
Communication Systems & Equipment

Storm-Hardened Communication Network from Sensus Helps Utilities Weather Winter Blast

South Carolina water providers praise leak detection capabilities RALEIGH, NC (February 7, 2018) – The new year rang in with a bitter, two-week cold snap followed by snowy conditions throughout South Carolina. Chesterfield County experienced nine days in a row of frigid temperatures, with the daytime high never breaking 37 degrees, and a wintry mix that delivered more than five inches of snow...

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Fluid & Gas Flow Equipment

Richmond County Revs Up Water Service with Technology from Sensus, a Xylem Brand

Utility raises the green flag on strategic three-year water improvement plan RALEIGH, NC (Nov. 16, 2016) - Car racing is synonymous with Richmond County, N.C. From racecars to hotrods, the local speedways draw crowds from just about every mile marker in the county. It’s those ‘miles’ that helped officials kick off an impressive countywide smart water system. Richmond County Water...

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Sensors, Monitors & Transducers

Riverside County Combats California Drought with Sensus Technology

FlexNet quickly identifies leaks for Eastern Municipal Water District RALEIGH, N.C. – Employees of Eastern Municipal Water District (EMWD) are now equipped with tools to detect leaks sooner and contribute to California’s ongoing water conservation efforts. For example, water dripping from a concealed broken sprinkler head could have caused one customer’s bill to double. Within days of...

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Communication Systems & Equipment

Nashville Metro Water Services Increases Employee Safety and Improves Meter Reads with Sensus

Utility saves $181,000 per month with smart water network RALEIGH, NC (Sept. 07, 2016)Â- - For the technicians at Nashville Metro Water Services (MWS), poison ivy and bug bites were often a part of the job, especially when manually reading meters in the rural farmlands of the utility’s northern territory. In addition to hazards in the field, the meters were often covered with overgrown...

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Sensors, Monitors & Transducers

Fountain Valley, California Beats Water Reduction Goal with Sensus Technology

Smart water network led to 23 percent decrease in water use RALEIGH, N.C. – More than a dozen water leak alerts come into the City of Fountain Valley, California each week through its new Sensus technology. It is all part of an effort to reduce water use by 20 percent in a state plagued by drought. Fountain Valley deployed Sensus technology one year ago to help the state save billions of...

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Test & Measurement

Water Meter features integrated 3-state valve.

Equipped with 3-state valve, ally™ Water Meter lets utilities remotely turn on water for new account, turn off water in event of leak, or reduce flow. Alarms can alert utilities to conditions such as empty pipes, reverse flow, leaks, and tampering. In addition to sensors for monitoring pressure at service connection, meter includes temperature sensors to warn of potential freezing problem. Data...

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Sensors, Monitors & Transducers

Little Egg Harbor Builds Customer Trust through Sensus Technology

Hurricanes and harsh winters can’t stop utility from providing excellent service RALEIGH, NC – Each summer brings a flock of vacationers to seaside homes in Little Egg Harbor, New Jersey, but during the cold winter months those nests empty and water pipes can easily freeze. Once one bursts and floods an unoccupied house, the leak can go unnoticed, causing serious and expensive property...

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Software

Berkeley County Water and Sanitation Takes Big Leap Forward with Big Data from Sensus

Technology enables utility to spot trends, troubleshoot and prepare for the future RALEIGH, NCÂ- - Every month, Berkeley County Water and Sanitation (BCWS) connects more than 100 new customers. That’s a lot of data points, and when the utility moved from manual meter readings to remote readings, the amount of information grew even more. “Data by itself isn’t enough,” said Terry...

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Communication Systems & Equipment

City of Evans Reduces Estimated Meter Reads by 94 Percent with Sensus

Technology improves customer service for growing population RALEIGH, NCÂ- - For the past 14 years, Randy, a water department technician in the City of Evans, Colorado, has spent several days a month driving the streets to collect data from each of the city’s 6,500 aging water meters. “We couldn’t provide customers with the best possible service because our technicians were tied up for...

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Company News

NC Electric Co-op Modernizes with Smart Utility Network from Sensus AMI and Software as a Service Help EnergyUnited embrace innovation

RALEIGH, NC (August 18, 2020) – North Carolina has a proud history of innovation and advancement dating back to the Wright brothers and their historic first flight near Kitty Hawk in 1903.  This culture of innovation also lives in the electric cooperatives that deliver power to North Carolina’s rural communities. Electric cooperative EnergyUnited, for example, continues to find new...

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Company News

Winston-Salem/Forsyth County Utilities Selects Sensus for Smart Utility Network

Smart water technology to improve efficiency and sustainability for the Piedmont Region of North Carolina RALEIGH, NC (July 28, 2020) – Along a well-travelled stretch of Winston-Salem’s Peters Creek Parkway, local motorists and visitors can’t miss the colorful, 50-foot-tall otter. Stretching 290 feet across the ground-level water tank, the artwork is a nod to both the local water supply and...

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Company News

Georgia City Charges Forward on Water Loss Control with Sensus, a Xylem Brand

Smart utility network helps City of Dallas reduce annual water loss by 12 million gallons Raleigh, NC (July 23, 2020) – When the City of Dallas, Georgia, launched an initiative to get a handle on water loss, they couldn’t know just how far their journey could take them. The city began with a smart water meter pilot program that helped them reduce non-revenue water (NRW)—an undertaking that...

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Company News

Central Hudson Expands Distributed Energy Resource Capabilities with Sensus

New York utility advances renewable energy transformation Raleigh, NC (July 7, 2020) – Alternative energy powers innovation at Central Hudson Gas & Electric Corporation. Homes with rooftop solar panels and expansive, commercial solar farms are part of the utility’s 2,600 square-mile service area between the northern New York City suburbs and the state capital of Albany. Technology has helped...

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Company News

Tacoma Public Utilities Selects Sensus for Advanced Meter Project

Technology will enhance customer service RALEIGH, NC (January 27, 2020) – Sensus, a Xylem brand, has been selected by Tacoma Public Utilities (TPU) as the technology provider for its advanced meter project. The publiclyowned utility offers power, water, rail, internet and cable service to downtown Tacoma and the surrounding area. The modernization effort means new advanced metering...

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Grand Rapids, Michigan Keeps The Data Flowing with Sensus
Test & Measurement

Grand Rapids, Michigan Keeps The Data Flowing with Sensus

"Beer City USA" enhances customer service and builds for the future Raleigh, NC (December 17, 2019) - As the Grand River flows, so does the beer in Grand Rapids, Michigan. Nicknamed "Beer City USA," Grand Rapids boasts more than 80 breweries and a thriving entrepreneurial community. This innovative atmosphere inspires city service leaders to constantly ask, "What more can we do?" For the city on...

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Company News

Sensus Recognized for Innovation at Smart Utility Summit

More than 150 utility executives honor FlexNet network with Best Smart Utility Solution award Raleigh, NC (December 12, 2019) – Smart utilities are only as good as the networks that connect their assets, and the Sensus FlexNet® communication network has long served as the most advanced smart utility network available. For this reason and others, Sensus, a Xylem brand, has been honored by more...

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Company News

Sensus Reach Award Winners Recognized for Business and Community Impact

Annual awards celebrate those who inspire others Raleigh, NC (December 10, 2019) – The 2019 Sensus Reachsm Award winners were recognized for their work saving lives, improving their communities and leading the adoption of smart technologies for the water, gas and electric industries. Sensus, a Xylem brand, congratulates these customers, distributors and employees for their achievements and...

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Company News

Nevada Utility Selects Sensus Technology for Smart Water Deployment

Smart utility network will help Truckee Meadows improve customer service Raleigh, NC (November 21, 2019) – Known as “Biggest Little City in the World,” Reno, Nevada is famous for its casinos. However, the city’s water utility isn’t gambling on outdated systems to deliver around-the-clock service to residents. As a community-owned water provider with more than 400,000 customers across...

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Company News

Safford, AZ Establishes Smart Utility Network with Sensus, a Xylem Brand

Rapid leak detection helps reduce billing adjustments by 40 percent Raleigh, N.C. (July 30, 2019) – Mining is a way of life in the City of Safford, Arizona. The Safford open-pit copper mine creates jobs and continued growth for the area. With all utility operations—including water, gas and electricity—falling under the City of Safford’s small utility team, efficiency and customer...

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