ASC Telecom LP
New York, NY 10014
ASC Equips IP Contact Center of Swiss cc energie sa with Quality Monitoring Solutions
Quality management with INSPIRATIONpro enhances customer satisfaction Hoesbach/Germany, September 4, 2006 - ASC (www.asctelecom.com), a leading provider of communications recording and quality monitoring solutions for contact centers, financial institutions, and public-safety and government organizations, has installed the High End Quality Monitoring Solution in the IP based central customer...
Read More »Communications Recorder targets SMBs.
Offering mixed VoIP and TDM recording in rack-mountable 19 in. chassis, MARATHON EVOlite Linux-based communications recorder is built for up to 60 phone lines and may be configured to record, live monitor, and archive diverse communications. It offers online storage of up to 175,000 recording hr and can be equipped with IOMEGA or DVD-RAM drives for long-term archiving. Mirrored and hot-swap hard...
Read More »Certas Trusts ASC's MARATHON EVOLUTION to Record Alarm and Emergency Calls in Switzerland
Hoesbach/Germany, Rotkreuz/Switzerland March 13, 2006 - ASC (www.asctelecom.com), a leading provider of communication recording and quality monitoring solutions for contact centers, financial institutions, and public safety and government organizations, today announced a new contract with the Swiss security firm, Certas AG, for bulk recording at its contact centers, including cordless DECT phones...
Read More »Call Center Software provides quality monitoring solution.
Integrated into INSPIRATIONpro software, email response management systems automate email acknowledgements and responses to standard customer inquiries. They allow systematic and standardized monitoring with identical evaluation templates for all media types, including voice, e-mail, fax, and computer screen. Flexible templates are used for evaluation and scoring, and remote playback lets...
Read More »ASC Presents MARATHON EVOLUTION at MILIPOL Exhibition in France
Call Recording Solutions also include EVOip for Voice-over-IP Hoesbach/ Germany, Antony Cedex/ France, November 14, 2005 - ASC telecom SAS (www.asctelecom.fr), the French subsidiary of ASC Germany, a leading provider of performance improvement solutions for contact centers, financial institutions, and public safety and government organizations, today announced its participation at MILIPOL, 22 to...
Read More »ASC Equips IP Contact Center of Swiss cc energie sa with Quality Monitoring Solutions
Quality management with INSPIRATIONpro enhances customer satisfaction Hoesbach/Germany, September 4, 2006 - ASC (www.asctelecom.com), a leading provider of communications recording and quality monitoring solutions for contact centers, financial institutions, and public-safety and government organizations, has installed the High End Quality Monitoring Solution in the IP based central customer...
Read More »Communications Recorder targets SMBs.
Offering mixed VoIP and TDM recording in rack-mountable 19 in. chassis, MARATHON EVOlite Linux-based communications recorder is built for up to 60 phone lines and may be configured to record, live monitor, and archive diverse communications. It offers online storage of up to 175,000 recording hr and can be equipped with IOMEGA or DVD-RAM drives for long-term archiving. Mirrored and hot-swap hard...
Read More »Certas Trusts ASC's MARATHON EVOLUTION to Record Alarm and Emergency Calls in Switzerland
Hoesbach/Germany, Rotkreuz/Switzerland March 13, 2006 - ASC (www.asctelecom.com), a leading provider of communication recording and quality monitoring solutions for contact centers, financial institutions, and public safety and government organizations, today announced a new contract with the Swiss security firm, Certas AG, for bulk recording at its contact centers, including cordless DECT phones...
Read More »Call Center Software provides quality monitoring solution.
Integrated into INSPIRATIONpro software, email response management systems automate email acknowledgements and responses to standard customer inquiries. They allow systematic and standardized monitoring with identical evaluation templates for all media types, including voice, e-mail, fax, and computer screen. Flexible templates are used for evaluation and scoring, and remote playback lets...
Read More »ASC Presents MARATHON EVOLUTION at MILIPOL Exhibition in France
Call Recording Solutions also include EVOip for Voice-over-IP Hoesbach/ Germany, Antony Cedex/ France, November 14, 2005 - ASC telecom SAS (www.asctelecom.fr), the French subsidiary of ASC Germany, a leading provider of performance improvement solutions for contact centers, financial institutions, and public safety and government organizations, today announced its participation at MILIPOL, 22 to...
Read More »