Product News: Software
Billing Software drives monetization for connected industries.
Press Release Summary:
June 11, 2014 - Designed to empower service providers in communications and connected industries, Unified 10 integrates charging, billing, policy management, and customer care into single modular solution. Policy management and dynamic marketing support data monetization, differentiated service-specific charging, and quality of experience. Real-time CRM manages full customer lifecycle from initial online or in-store retail experience, to activation and provisioning, delivering connected customer care experience.
Original Press Release
Redknee Unified Drives Faster Monetization for Communications and Connected Industries
Press release date: June 3, 2014
Lucas Skoczkowski, CEO, commented:
"Mobile users are becoming more connected and are demanding to be in control, informed and always on. The same is true for more enterprises where being connected is critical for them to better serve their customers. The rise of data services and social media is transforming traditional business models and service providers need greater agility to differentiate. Redknee Unified brings together our combined product portfolio into a single, modular solution that supports the monetization of today's business models and equips service providers to drive profitability into the future. As the largest independent provider of real-time monetization and subscriber management software, Redknee is helping service providers to deliver innovative offerings and achieve the scalability needed to support their growth."
Supporting service providers with a combined base of more than two billion mobile subscribers, Redknee Unified brings a highly configurable end-to-end converged charging, billing, policy management and customer care solution. Redknee Unified empowers service providers with:
-- Real-time charging, policy and billing and customer care solutions that meet customers' need to be informed, empowered and connected, regardless of network access or payment type.
-- Integrated policy management and dynamic marketing to support data monetization, differentiated service-specific charging and quality of experience.
-- Real-time CRM to manage the full customer lifecycle from the initial online or in-store retail experience, to activation and provisioning, to delivering a connected customer care experience with self-care and customer support via the web, customer care, in-store, or social media.
-- Flexibility, high resiliency and scalability with on-premise, cloud-based, and Software-as-a-Service software delivery.
Redknee Unified enables businesses to monetize digital services across various industries - from utilities and smart meters, to
transportation, connected homes and vehicles, and other future businesses as the growing ecosystem of the Internet of Things (IOT) continues to evolve. Providing real-time rating, charging and billing with carrier-grade scalability and real-time accuracy and speed, Redknee Unified provides charging and billing solutions, including roaming, partner management and partner settlement, to support various business models, different vertical industries and flexible tariff and rate plans. With Redknee Unified, service providers in the Connected industries can obtain the benefits of a flexible, easy to deploy solution that supports the monetization of billions of transactions and deliver an enriched customer experience.
Profiling Redknee in a recent Technology Spotlight*, IDC highlighted Redknee's rich product-based BSS portfolio offering highly robust and scalable pre-integrated solutions to support the growth of CSPs. IDC's research emphasizes the importance of flexibility, which extends to the deployment models operators' deploy such as a cloud-based solution or a hybrid model, where a mix of on-premise and SaaS can enable operators to quickly utilize additional software capabilities to meet the needs of their business. The Technology Spotlight noted that Redknee is one of the few vendors qualified to offer such flexibility via its proven, product-based solution portfolio.
Elisabeth Rainge, Analyst at IDC commented:
"The dynamic communications market is continuously challenging communications service providers (CSPs) to be able to support rapid shifts in subscriber tastes for innovative applications, services, and content. To be successful, CSPs are increasingly seeking vendors that offer a modular, pre-integrated suite of business support systems that can be rapidly deployed and configured to meet their the business, financial, and operational requirements. IDC believes Redknee provides a compelling solution that offers a rich BSS portfolio and is able to deploy its offerings to suit the CSP's particular situation or requirements."
In addition, the IDC Technology Spotlight highlights Redknee's extensive solution portfolio that supports Tier 1 operators with the advantages of best-of-breed and best-of-suite solutions.
A full copy of the IDC Technology Spotlight is available for download at www.redknee.com/pdf/forms/IDC_Report_2014.aspx
Redknee is a leading global provider of innovative software products, solutions and services. Redknee's award-winning solutions enable service providers to monetize new services, business models and content and to deliver a connected customer experience - through either SaaS or on-premise based solutions. Redknee's real-time monetization and subscriber management platform provides innovative converged charging, billing, policy management and customer care solutions for over 200 communications service providers and is supporting service providers to monetize the growing ecosystem of the Internet of Things.. Established in 1999, Redknee Solutions Inc. (TSX: RKN) is the parent of the wholly-owned operating subsidiary Redknee Inc. and its various subsidiaries. References to Redknee refer to the combined operations of those entities. For more information about Redknee and its solutions, please go to www.redknee.com.
* IDC Technology Spotlight, sponsored by Redknee, "Empower CSPs with Business Agility, Differentiation, and Delivery Model Flexibility," IDC # CAN09V, November 2013.
Ashleigh Young, Corporate Communications
+1 905 625 2733