Software enables secure telephone password reset.
Press Release Summary:
Available as add-on to IdM Suite, ID-Telephony v4.0 allows self-service password reset via telephone interface. Users can be authenticated via touch-tone PIN, 2 factor token card, or biometric/voice print mechanisms. Once authenticated, users can manage passwords on any target system supported by Identity Management Suite(TM), manage SecurID token card, and request re-issuance of PKI digital certificates. ID-Telephony operates on stand-alone servers or existing P-Synch servers.
Original Press Release:
M-Tech's Enhanced Secure Telephone Password Reset Solution Offers Added Value on Pricing and Product Features
Calgary, AB - August 1, 2005 - M-Tech Information Technology, Inc., a leading provider of identity management (IdM) solutions today announced the offering of its enhanced turn-key telephony-enabled password reset solution, ID-Telephony 4.0.
ID-Telephony is a convenient solution allowing self-service password reset via a telephone interface. It is useful for mobile and remote users who cannot readily access a web user interface for self-service, and for users who may be accustomed to obtaining service assistance from their IT help desk via the telephone.
Customers may deploy ID-Telephony as a stand-alone solution, or in conjunction with an existing IVR infrastructure. Users can be authenticated via touch-tone PIN, two factor token card, or biometric/voice print mechanisms. Once authenticated, users can manage passwords on any target system supported by M-Tech's Identity Management Suite(TM), manage their SecurID token card and request the re-issuance of PKI digital certificates.
"M-Tech's IdM Suite's open architecture allows for easy integration with any third party IVR and biometric solution," said Idan Shoham, M-Tech's CTO. "This has allowed many customers to integrate their existing telephony infrastructure with M-Tech's solutions. For example, one of our customers provides biometric voice print authentication services to over 150,000 users using their existing IVR and biometric engine. With ID-Telephony, M-Tech provides a scalable turnkey solution for its 500 plus customers who may not have their own extensible IVR environment."
"ID-Telephony enables our customers' end users to reset their passwords from remote locations, in an unattended mode, on a 7x24 basis," said Steve Cameron, senior vice president of managed services for Siemens Business Services. "This provides obvious operational benefits and improved productivity."
ID-Telephony is available as an add-on to an M-Tech IdM Suite installation. For maximum flexibility, ID-Telephony can operate on stand-alone servers or on existing P-Synch servers thereby requiring minimal additional hardware configuration and enabling the fastest possible deployment. ID-Telephony's price is substantially lower than any competitive solution while providing the most extensive functionality. A similar price differential also applies to the biometric voice print authentication options. ID-Telephony pricing starts at $2 per user for the touch-tone/RSA SecurID authentication options, with decreasing pricing for large user populations.
If you would like more information on ID-Telephony, please contact sales@mtechIT.com.
About M-Tech Information Technology, Inc.
M-Tech is a leading provider of identity management solutions for the enterprise. The M-Tech Identity Management Suite(TM) combines ID-Synch® for user provisioning, P-Synch® for password management, ID-Certify® for regulatory compliance, ID-Access® for self-service resource access, ID-Telephony® for telephone password reset and ID-Discover® for account cleansing and reconciliation. Combined, this suite offers a comprehensive, integrated identity management solution for mid-sized to global enterprises. M-Tech is the only identity management software vendor to consistently prove an ROI in three to six months. For more information on M-Tech and its products, please visit mtechIT.com or call 403.233.0740.
M-Tech
Stefani Menghani
403.233.0740 ext 268
stefani_menghani@mtechIT.com
M-Tech, M-Tech IDM Suite, M-Tech Identity Management Suite, P-Synch, ID-Synch, ID-Access, ID-Discover, ID-Telephony, P-Synch/SSO, ID-Certify and AdMax, are trademarks or registered trademarks of M-Tech Information Technology, Inc. in the United States, Canada, and all other countries. All other marks, symbols and trademarks are the property of their respective owners.
