Service supports enterprise level software vendors.
August 14, 2008 -
Powered by tailor-made tools and services, Avangate Business Pack provides customer support in French, German, and English; custom multilanguage ordering; live chat technical support; and dedicated accounts with expertise on specific product types. In addition, Business Pack delivers antifraud and order recovery and follow-up services, as well as smart license and lead management, and eCommerce platform with flexible commissioning schemes.
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|Original Press release |
Avangate B. V.
Van Heuven Goedhartlaan 937
Amsterdam Metropolitan Area, , 1181
Avangate Offers Extended Business Support
August 01, 2008
Avangate Business Pack is designed to support enterprise level software vendors by offering tailor-made high-end tools and services and maximizing software businesses' specific potential.
Avangate, full service provider for electronic software distribution and reseller management for software vendors customizes its service portfolio and now introduces the Avangate Business Pack. Designed to support enterprise level software vendors on an ever-competitive market, the new pack is powered by tailor-made high-end tools and services maximizing software businesses' specific potential.
Avangate's service portfolio is currently built on two levels paralleling "start-up" and "enterprise" development stages in a software business. The Standard Pack and the Business Pack target needs and challenges on the market observed by the Avangate team and transformed into matching solutions. Differences between the two levels stand in a highly customized approach for the Business Pack that benefits from Support Plus, i.e. multilanguage services - customer support in French, German, English, custom multilanguage ordering, live chat technical support and dedicated accounts with expertise on specific product types such as antivirus, games, music, and many more. In addition, the Business Pack benefits from: Expert Antifraud and efficient Order Recovery & Follow-Up Services, smart License and Lead Management to ensures sales increase, a reliable eCommerce platform with flexible commissioning schemes according to business volume or potential, and powerful marketing support cus tomized according to each business.
"The launch of the Avangate Business Pack, that integrates extended services for high level companies, is a natural step in our own development: business-wise we have come to ensure a global reaching strategy supporting leading software vendors increase their sales in key markets. The eCommerce platform has also evolved into a versatile service backed-up by intelligent tools such as the antifraud expert with a complex crime scanning process and by a passionate, professional team," says Laurentiu Ghenciu, Sales Manager at Avangate.
Avangate Service Portfolio now consists of two main packages - Standard and Business - each of them further customized according to a complex business scale designed by Avangate account managers and based on keen market observation. "We at Avangate have been constantly developing targeted tools that give software developers an edge either through an easy-to-manage, global eCommerce platform with intuitive Set-up features, Vendor & Customer Support, Expert Antifraud & Order Recovery Services, or advanced Affiliates Networking based on quality deals, easing management of wider sales channels and a multinational distribution network, with wisely deployed financial settings", observes Cristian Dorobantescu, Marketing Manager at Avangate.
Full details on the Avangate new service scheme are available on the official webpage as well as with Avangate dedicated account managers.
Avangate provides solutions for electronic software distribution and reseller management, assisting software companies worldwide in successfully selling their products online and at the same time efficiently managing a distribution network. The company's offer includes an eCommerce platform incorporating an easy to use and secure online payment system plus software marketing services and additional marketing and sales tools such as an affiliate network, software promotion management, real time reporting, 24/7 shopper support, and the ARMS reseller management program specifically designed for software sales.
More information can be found on the corporate website, at www.avangate.com.
Marketing Manager, Avangate
+31 20 890 8080